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Does anyone know if it is possible to start a workflow if the HubSpot Owner field has been updated? For example, if there is a change in representative, we would like to notify their contacts automatically with whom their new representative is.
Contributeur de premier rang | Partenaire solutions Diamond
HubSpot Owner Update to Trigger a Workflow
Résolue
HI, this is possible by setting the trigger to be property value is known, then ensuring that the re-enrolment criteria allows re-enrolment. This will mean that when the value changes, they'll be put back into the workflow.
Contributeur de premier rang | Partenaire solutions Diamond
HubSpot Owner Update to Trigger a Workflow
Résolue
HI, this is possible by setting the trigger to be property value is known, then ensuring that the re-enrolment criteria allows re-enrolment. This will mean that when the value changes, they'll be put back into the workflow.
I had attempted this in a test environment and where the value is technically already known (no blanks), the test group would receive the notice when they weren't supposed to. I was hoping there would be a different type of trigger available for this.