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Laura16
Member

HubSpot Newbie. Adding Marketing Contacts - Easily - There has to be a way!

SOLVE

Hi.

I am still trying to mark my marketing contacts. However, I am finding it difficult to do this easily. As an example, I need to mark specific customer contacts as marketing contacts. I should be able to build a Contact View of all my customer contacts and scroll through them to update their status. However, I can't create a Contact View based on Company information like Type = Customers or Industry = Healthcare. What am I missing? I tried updating records via an import but it does not allow me to update Marketing Contact Status. 

This is really impeding my use of HubSpot and I feel like I missed the best practices for this. 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

HubSpot Newbie. Adding Marketing Contacts - Easily - There has to be a way!

SOLVE

Hi @Laura16,

 

If you want to set contacts to marketing contacts, you would follow these steps: https://knowledge.hubspot.com/contacts/set-contacts-as-marketing#set-existing-contacts-as-marketing

 

By default, you can't filter the contact index page by company criteria, correct. You would have to create a contact list first (Menu > Contacts > Lists) and later filter the contact index page by that list (Menu > Contacts > Contacts).

 

In a contact list, you have the option to set company filters:

 

karstenkoehler_0-1680149510502.png

 

Once saved, go back to the index page, filter the contact view by list membership (and specify your list). You can then mark all contacts and set them as marketing contacts.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Laura16
Member

HubSpot Newbie. Adding Marketing Contacts - Easily - There has to be a way!

SOLVE

Thank you! I literally needed to go to the next step in the import! 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

HubSpot Newbie. Adding Marketing Contacts - Easily - There has to be a way!

SOLVE

Hi @Laura16,

 

If you want to set contacts to marketing contacts, you would follow these steps: https://knowledge.hubspot.com/contacts/set-contacts-as-marketing#set-existing-contacts-as-marketing

 

By default, you can't filter the contact index page by company criteria, correct. You would have to create a contact list first (Menu > Contacts > Lists) and later filter the contact index page by that list (Menu > Contacts > Contacts).

 

In a contact list, you have the option to set company filters:

 

karstenkoehler_0-1680149510502.png

 

Once saved, go back to the index page, filter the contact view by list membership (and specify your list). You can then mark all contacts and set them as marketing contacts.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes