jun 20, 202012:53 AM - editado jun 20, 202012:56 AM
Conselheiro(a) de destaque
How to change a selfmade Static List into dynamic
resolver
Hello,
There is no way to natively change a static list into an active (dynamic) list. However, there are some workarounds depending on your needs!
If there is something similar between them to use for the filter criteria: Create an active list with the criteria. Example: "Company is any of XYZ."
If there is something similar to use for filter criteria and there are extra records you want to include into the active list: Create an active list and add the filter criteria List Membership is any of "XYZ Static List" and then add the list criteria such as "Company is any of XYZ."
Keep the list as static and then manually add records to the static list or do so via workflow.
Each email you send out will appear on the contact's timeline, no matter the list. However, I think it is always a good practice to use static lists for regular emails. If the emails are not automated, the list will serve as historical data for who was actually sent the email. Active lists will pull records who meet the criteria for a long time after. If you had an active list for each regular email sent, new records can meet the criteria for hundreds of lists and automatically be put into the active (dynamic) lists and posts each list membership on the contact's timeline. (Messy) Also, keep in mind that each list is separate and uses a unique identifier on the backend, so simply deleting a list and creating one with the same name will not have the same effect.
If the static list is deleted, the analytics on the email page will still show you whom the email was sent to, who open and clicked, etc. HubSpot put in another failsafe - you can always pull a new list with analytics based on who was sent the email (see below).
Another tip I have learned is that cloning emails, lists, and workflows to tweak them are going to be your best friend to keep historical data and limit confusion. If you sent a regular email blast to a static list and now want to send to an active list, simply clone the email and add (Active List) to the end of the internal email name. This way you keep all analytics intact and achieve the same intended outcome.
Sorry for the lengthiness. If you have any more questions or would like advice on a specific example, please feel free to reach out!
Best, Stefani Johnson Defect and Database Administrator University of Advancing Technology uat.edu I Earn Tech Respect
jun 20, 202012:53 AM - editado jun 20, 202012:56 AM
Conselheiro(a) de destaque
How to change a selfmade Static List into dynamic
resolver
Hello,
There is no way to natively change a static list into an active (dynamic) list. However, there are some workarounds depending on your needs!
If there is something similar between them to use for the filter criteria: Create an active list with the criteria. Example: "Company is any of XYZ."
If there is something similar to use for filter criteria and there are extra records you want to include into the active list: Create an active list and add the filter criteria List Membership is any of "XYZ Static List" and then add the list criteria such as "Company is any of XYZ."
Keep the list as static and then manually add records to the static list or do so via workflow.
Each email you send out will appear on the contact's timeline, no matter the list. However, I think it is always a good practice to use static lists for regular emails. If the emails are not automated, the list will serve as historical data for who was actually sent the email. Active lists will pull records who meet the criteria for a long time after. If you had an active list for each regular email sent, new records can meet the criteria for hundreds of lists and automatically be put into the active (dynamic) lists and posts each list membership on the contact's timeline. (Messy) Also, keep in mind that each list is separate and uses a unique identifier on the backend, so simply deleting a list and creating one with the same name will not have the same effect.
If the static list is deleted, the analytics on the email page will still show you whom the email was sent to, who open and clicked, etc. HubSpot put in another failsafe - you can always pull a new list with analytics based on who was sent the email (see below).
Another tip I have learned is that cloning emails, lists, and workflows to tweak them are going to be your best friend to keep historical data and limit confusion. If you sent a regular email blast to a static list and now want to send to an active list, simply clone the email and add (Active List) to the end of the internal email name. This way you keep all analytics intact and achieve the same intended outcome.
Sorry for the lengthiness. If you have any more questions or would like advice on a specific example, please feel free to reach out!
Best, Stefani Johnson Defect and Database Administrator University of Advancing Technology uat.edu I Earn Tech Respect