How to add

[jrtbv]

Is there a chance to add contact with a custom association label to the body of the email like above? 

Regards,
OM.

[karstenkoehler · Accepted solution]

Hi @jrtbv,

Could you elaborate on your request? In your screenshot, the ON NPS email would be sent to contacts with the primary contact label.

Do you want to set up a custom association label? If so, you can find instructions here: https://knowledge.hubspot.com/crm-setup/create-and-use-association-labels

Or do you want to pull in personalization tokens from a contact in the internal email notification from your first screenshot? In that case, you would have to click 'Edit available data' as shown in the screenshot below:

Best regards

[jrtbv]

I added a custom association label called "Primary contact," and what I want is for the body of the email display who is it, same as BOOKED ARR, COMPANY NAME etc.

[karstenkoehler]

Hi @jrtbv,

I included a screenshot in my previous message. It shows how you can do exactly that. Please check and let me know if you have any follow-up questions.