How to 'Add New Option' to a contact filter

SOLVE
SarahRuscoe
Participant

I'm hoping this is a very simple problem with an easy fix! 

 

I'm not sure how to 'Add a New Option' for a property when using contact filters. 

 

I'm trying to see how many people last viewed a certain page within a list. I go to the list, click 'Add filter', then go to the 'Last Page Seen' filter and try to add a new option but this is greyed out. 

 

Where can I add these options?

 Screen Shot 2019-03-04 at 12.32.17 PM.png

0 Upvotes
1 Accepted solution

Accepted Solutions
MFrankJohnson
Solution
Thought Leader

Last page seen is looking for a URL.

- see image

HubSpot Contact View Filter: Last Page SeenHubSpot Contact View Filter: Last Page Seen

 

Wildcards are permitted -- e.g., http*, https*, *ebook*, *.edu*, etc.

 

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

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6 Replies 6
MFrankJohnson
Solution
Thought Leader

Last page seen is looking for a URL.

- see image

HubSpot Contact View Filter: Last Page SeenHubSpot Contact View Filter: Last Page Seen

 

Wildcards are permitted -- e.g., http*, https*, *ebook*, *.edu*, etc.

 

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes
SarahRuscoe
Participant

That's great! Sorry I just realised that the 'add options' box is a text box! I assumed it was only a dropdown list because of the downward arrow. Combination of my own poor reasoning/design flaw in Hubspot.

0 Upvotes
MFrankJohnson
Thought Leader

Well, guess we both have poor reasoning because we did the exact same thing the first time we used it. lol (head shaking)
Maybe if instead the label said, "Last page seen (URL)".

 

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

0 Upvotes
phoebe_thuho
Participant

Hi,

 

I also meet the same problem as I'm not sure how to 'Add a New Option' for a property 'Membership Notes' when using contact filters. 

 

I go to the contact list, click 'Add filter', then go to the 'Membership Notes' filter and try to add a new option but this is greyed out. 

 

Screenshot at Dec 19 10-10-39 AM.png

 

How can I add a new option?

0 Upvotes
MFrankJohnson
Thought Leader

Just start typing where it says "Add options", then press return when you're done!

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

Sallynguyen
Participant

Hi @MFrankJohnson 

 

I met the same problem with other people as above, well, it's quite confusing when the add option button contains a dropdown arrow like that. Luckily, I found your sharing here, and that's fantastic!  

0 Upvotes