How do I exclude a contact from an active list?
May 8, 2018 5:09 AM - edited May 8, 2018 5:10 AM
While it is not possible to manually remove a contact from an active list, you can use the following workarounds to use list logic to exclude the contact(s) from the list criteria.
1. Create a custom contact property and change the list criteria to exclude that property:
- Create a custom contact property.
- Give the contact(s) a value for the custom property.
- Add the following criteria to your active list: Contact Property | name of custom property | is unknown.
- Any contacts with a value for the custom property will be removed from the active list.
2. Exclude specific contacts based on email address:
Edit your active list and add the following criteria as an AND condition: Contact Property | Email | is not equal to | email address of contact you want to exclude from the list.
If there are multiple contacts you'd like to exclude from your active list: