Lists, Lead Scoring & Workflows

stephanderson
Contributor

How do I create a list based on a payment link completion

We are going to start using Hubspot payments. I would like to create lists based on contacts who made payments via specific payment links. How do I accomplish this? 

 

Thanks! 

5 Replies 5
DianaGomez
Community Manager
Community Manager

How do I create a list based on a payment link completion

Hi @stephanderson

 

Thanks for reaching out to the Community!

 

You can create a contact-based list. Within the filters, navigate to "filtering on" and choose "payment," followed by "source URL." Enter the payment URL in that field, and it will display all individuals who made their payment through it. 
 
Hope this helps,
Diana

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HNorsworthy
Participant

How do I create a list based on a payment link completion

Not really sure why this was marked as the accepted solution..this method does not work at all. The fact that Hubspot has not addressed this issue and added a way to easily trigger workflows based off 'Payment Link Name' is astounding.

 

To be clear: There is currently NO way to trigger a workflow based off of a payment link. Crazy.

0 Upvotes
DianaGomez
Community Manager
Community Manager

How do I create a list based on a payment link completion

Hi @HNorsworthy,

 

Thanks for reaching out to the Community!

 

I've looked into various options, workarounds, and alternatives that might be helpful for you. I'll share them below. 

 

How do I trigger a workflow based on successful payment

 

Workflow based on specific payment

 

Hope this helps!

Diana


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
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VMarketer
Contributor

How do I create a list based on a payment link completion

How does the source URL indicate that the payment was complete? Versus they visited the page with the Payment form?

0 Upvotes
SNobleACH
Member

How do I create a list based on a payment link completion

Hi there! A few questions regarding this solution (as we're doing something similar):

 

1) If the payment url is ater deleted / removed from the landing page, will the url attached to the payment record be affected - causing this person to be removed from the list?

 

2) What recommendations do you have if the person submitting the payment is not the one actually registering - for example, a secretary submits the payment on behalf of the CEO. Could I back-end / manually edit the CEO's record with this info - or is there some way to transfer that in? Currently, the secretary will show up on the list, but I want the CEO to appear instead. 

 

Thanks!

0 Upvotes