Go To A Previous Step In the Workflow

SOLVE
mobedi
Contributor

Is it possible to go to a previous step in a workflow and therefore simulate a loop for a few times until a condition is met?

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1 Accepted solution

Accepted Solutions
Phil_Vallender
Solution
Most Valuable Member | Elite Partner

Hi @mobedi

 

Unfortunatly, this isn't supported currently. Enabling this would, I fear, make the workflow tool incredibly complicated to use. 

 

Your options are to:

 

  • Repeat the step in the workflow using the goal criteria to stop the process at the right time
  • Renroll the contact in the workflow repeatedly until and a condition was met that excluded them from enrolling

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies

View solution in original post

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5 Replies 5
Phil_Vallender
Solution
Most Valuable Member | Elite Partner

Hi @mobedi

 

Unfortunatly, this isn't supported currently. Enabling this would, I fear, make the workflow tool incredibly complicated to use. 

 

Your options are to:

 

  • Repeat the step in the workflow using the goal criteria to stop the process at the right time
  • Renroll the contact in the workflow repeatedly until and a condition was met that excluded them from enrolling

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies

View solution in original post

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mobedi
Contributor

Thanks for the quick reply.

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JMA1
Participant

"Repeat the step in the workflow using the goal criteria to stop the process at the right time"

 

What do you mean by this? How would I do that?

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Anonymous
Not applicable

Hi @JMA1,

 

I think what @Phil_Vallender is suggesting is to include the same action multiple times (like set the property --> set the property...etc.) and then have your goal set up so that once the desired step is complete, the contact is unenrolled. 

 

Hope that helps!

 

 

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KarthikC
Top Contributor

re-enroll manually?

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