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GHunt5
Participant

Deleting Unsubscribed Contact

SOLVE

If I purge all my unsubscribed contacts to lower my contact count and then one of them fills out a form, will there unsubscribe show up on their new record?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Deleting Unsubscribed Contact

SOLVE

Hi @GHunt5,

 

Yes, HubSpot will "remember" that a contact unsubscribed from all email even if their record was deleted. When you re-add the contact, their record will still reflect this, see an example of a previously deleted contact below:

 

karstenkoehler_0-1655352533090.png

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Deleting Unsubscribed Contact

SOLVE

Hi @GHunt5,

 

Yes, HubSpot will "remember" that a contact unsubscribed from all email even if their record was deleted. When you re-add the contact, their record will still reflect this, see an example of a previously deleted contact below:

 

karstenkoehler_0-1655352533090.png

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.