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Delete Contact & Keep Email Records in Company?
SOLVEJun 18, 2019 4:40 PM
One of our contacts has moved companies so his past dead email is globally bouncing. If I delete his contact will our past emails with him stay in the company history? Or do I have to keep the contact in our database?
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Accepted Solutions
Jun 18, 2019 6:43 PM
>>"If I delete his contact will our past emails with him stay in the company history?"
Yes.
If you're still concerned about deleting the contact, you may simply unsubscribe or opt that contact out of marketing emails instead. No real need to delete them.
- see Unsubscribe or opt contacts out of marketing emails
- see image
HubSpot Marketing Email Opt Out
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Best,
Frank
Chief HubSpot Consultant
MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn
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Hope that helps.
Be well,
Frank
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