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Delete Contact & Keep Email Records in Company?

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Regular Contributor

One of our contacts has moved companies so his past dead email is globally bouncing. If I delete his contact will our past emails with him stay in the company history? Or do I have to keep the contact in our database?

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Community Thought Leader

>>"If I delete his contact will our past emails with him stay in the company history?"

Yes.

 

If you're still concerned about deleting the contact, you may simply unsubscribe or opt that contact out of marketing emails instead. No real need to delete them.

- see Unsubscribe or opt contacts out of marketing emails

- see image

 

refresh-opt-out-of-email-contact-record.pngHubSpot Marketing Email Opt Out

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


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MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

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1 Reply
Community Thought Leader

>>"If I delete his contact will our past emails with him stay in the company history?"

Yes.

 

If you're still concerned about deleting the contact, you may simply unsubscribe or opt that contact out of marketing emails instead. No real need to delete them.

- see Unsubscribe or opt contacts out of marketing emails

- see image

 

refresh-opt-out-of-email-contact-record.pngHubSpot Marketing Email Opt Out

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

HubSpot Smart Pages

hubspot-solutions-signature-pricing-options-v01.png

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