Delays are no longer actions.

SOLVE
hesley
Member

My "Delays" are no longer considered an action, so they are no longer scheduled for the following day.

Has anyone been through this and resolved it in some way?

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1 Accepted solution

Accepted Solutions
allenmontellano
Solution
Participant | Partner

Can you expound more on your use case? What do you want to achieve? Do you want to use a delay to launch an action at a certain period of the day?

 

In most cases I would recommend just settling on an amount of time you're comfortable waiting a 1 day delay is 24 hours. If you want it to happen at the start of the day, I would suggest setting it to 17 hours. That would set it to start of day in most cases. Otherwise you can try to use workflows that are centered on date properties: https://knowledge.hubspot.com/workflows/create-center-on-a-date-or-center-on-a-date-property-contact...

 

For example if you want an action to trigger on the next day of a contact being created. I would center the workflow on the "Create Date" property and then setup the next action to happen 1 day after the create date at say 9AM.Capture.PNG

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4 Replies 4
ElyshaShave
Top Contributor | Diamond Partner

Hi, 

 

I am more than happy to take a look into this for you. To do this, are you able to give me access to your HubSpot portal so that I can go in and help identify what the issue may be? 



Thanks,

Elysha Shave

Inbound Specialist

BBDBoom.com

0 Upvotes
hesley
Member

Hi, 

 

Is not possible give you access.

I can send you some workflow images, could be?

 

 

ElyshaShave
Top Contributor | Diamond Partner

Hi, 

 

That's not a problem. If you could then provide me with any screenshots you can that could help. 

 

 

Thanks,

Elysha Shave

Inbound Specialist 

BBDBoom.com

0 Upvotes
allenmontellano
Solution
Participant | Partner

Can you expound more on your use case? What do you want to achieve? Do you want to use a delay to launch an action at a certain period of the day?

 

In most cases I would recommend just settling on an amount of time you're comfortable waiting a 1 day delay is 24 hours. If you want it to happen at the start of the day, I would suggest setting it to 17 hours. That would set it to start of day in most cases. Otherwise you can try to use workflows that are centered on date properties: https://knowledge.hubspot.com/workflows/create-center-on-a-date-or-center-on-a-date-property-contact...

 

For example if you want an action to trigger on the next day of a contact being created. I would center the workflow on the "Create Date" property and then setup the next action to happen 1 day after the create date at say 9AM.Capture.PNG

View solution in original post