Delay workflow on the basis of out of office messagesSOLVE
Apr 8, 2020 3:54 AM
we use workflows in which a series of e-mails are sent. If the reader interacts, he will receive the follow-up mail directly, if he does not interact, he will receive it after the set delay.
Now my question: there are leads who are on vacation. It makes no sense to send them all emails. Therefore the following question:
Is there a way to catch this into the workflow.
E.g. by a smart delay that triggers an additional delay due to the out-of-office message?
Solved! Go to Solution.
Apr 20, 2020 9:09 AM
So if you create a folder in your outlook for the automatic replies as you probably already do then you can export that data into a csv and then run logic to find the out of office with a contains, extract those ones and upload them as a list for suppression. Minor manual but gets the effect you want. Would have to be done for each email send as like a daily task or whatever but... hope that helps.