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Creating a field type "url" or "link" under contact properties
SOLVEMay 26, 2017 9:17 AM
Would it be possible to create a field type "url" or "link" similar to single-line text in the contact property details? https://knowledge.hubspot.com/contacts-user-guide-v2/how-to-create-contact-and-company-properties
Right now we are sending via API call, a url like this https://spaces.archilogic.com/3d/!d82a564b-cd97-4cb8-a53e-d9353c61b795 to fill out a custom contact property called LINKS_3D_MODELS (3D Models Links) as single line text.
The problem with single line text is when I incorporate this custom contact property into an automated email as personalization token, it is not tracked as a link. Thus i can not set as a goal "clicked on link: https://spaces...." Moreover on mobile the link is not clickable during the first few seconds .
Solved! Go to Solution.
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Accepted Solutions

Jun 1, 2017 11:40 AM
Hey @archilogic,
There isn't a url type contact property field, so the single line text field type is your best bet. While it won't track as a link, if you are able to put your HubSpot tracking code on the page the contact is arriving on, then you would be able to see if the recipients viewed the page.
If having the link tracked is a top priority, you could use a static link (as opposed to one generated in a personalization token) to take the contacts to a landing page, and then insert the personalization token on the landing page to take them to their personalized URL.
Hope that helps!
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Jun 22, 2017 4:00 PM
Hi @archilogic, the best way to pass this feedback along to the development team would be to post it as a suggestion on the Ideas Forum: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas
Our product teams take customer feedback very seriously, and use the forum to prioritize their work on certain areas of the product.
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Jun 15, 2018 7:25 PM
Not sure about tracking interactions with that link as a goal, but in terms of integrating a contact property that happens to be a custom url as a link in an email or other communication with your contact, I've been able to do this by clicking on Tools->Source Code within the email editor, and doing the following:
<p><a href="{{ contact.my_custom_confirmation_url }}">Log in now!</a></p>
I'm using this to email my contacts a custom confirmation URL that I need them to click on.
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