Copy property value "xx" from "YY" to "zz" not available anymore

SOLVE
jassie
Contributor

Hi all,

 

Thanks to @karstenkoehler and @KyleJepson we found out that there is (was?) a new option in workflows that copied values from a certain area in the workflow to another. 

My colleague set up over a handful of workflows like this and seems to work like a charm. Out of the blue today, its messed up in all workflows. 

 

Screenshot 2021-08-03 at 11.16.46.pngHere it is how it was until 2 yesterday.Screenshot 2021-08-05 at 09.18.08.png

This is how it looks now and the possibility to revert and use the "Join URL" isn't there anymore.

 

Besides this, my colleague got this message while we have a marketing professional subscription, also in the admin panel she has access to Marketing tools. Nothing changed.

 

Screenshot 2021-08-05 at 09.23.12.png

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1 Accepted solution

Accepted Solutions
jassie
Solution
Contributor

After contact with the support, they found out that it was a problem within Hubspot.

Hopefully, it won't happen again anytime soon since it will cause some major problems for us.

 

jassie_1-1628234697550.png

 

View solution in original post

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3 Replies 3
karstenkoehler
Most Valuable Member

Hi @jassie,

 

Same behavior on my end, already escalated this to HubSpot support. I'd recommend you do the same, this is breaking some campaign-critical workflows for me.

 

Best regards!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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jassie
Solution
Contributor

After contact with the support, they found out that it was a problem within Hubspot.

Hopefully, it won't happen again anytime soon since it will cause some major problems for us.

 

jassie_1-1628234697550.png

 

View solution in original post

0 Upvotes
karstenkoehler
Most Valuable Member

Hi @jassie,

 

Same here, just heard back that the functionality was restored. Phew.

 

Have a nice weekend!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.