Completed Workflows - do they include NO options in short branches?
Feb 4, 2020 5:42 PM
Would like to clarify what it means to complete a workflow.
Say you have an If/Then branch where YES sends you down a 3-part email series. And NO adds you to a static list.
- If you are NO and added to the static list, have you still "completed" the workflow?
- What is the difference between "has never completed" and "has never been enrolled"? If you have ever been enrolled, in what scenario would you NOT "complete" the workflow - only if the first branch was a NO and led to nowhere?
- Let's say you went down YES, but then unsubscribed after 1 email. Did you "complete" the workflow?
- Let's say you went down YES, but then the workflow sent you to another workflow due to certain conditions. Did you "complete" the first workflow?
Thanks to anyone in advance who can help me untangel this!!