Cannot add branches to if/then based on Hubspot score

[RCzuczman]

Hello there,

I'm currently trying to create a workflow, where I assign contacts with a custom property/enrol them in a workflow based on a lead score, which I've set up and added elements to.

However, when I try to add an if/then branch based on their score, the section where you add values is greyed out. For example, under branch 1 where it says 'Enter the value to branch on', the pointer is greyed out and I can't see to look for anything. 

Can anyone help please? I have 3 separate branches I'd like to create to filter people off through.

[karstenkoehler · Accepted solution]

Hi @RCzuczman,

Have you selected this type of branch? If so, filtering for the score should not be an issue.

Best regards

[RCzuczman]

My apologies, had the single property value option checked! Thank you for the help