Lists, Lead Scoring & Workflows

RCzuczman
Mitglied

Cannot add branches to if/then based on Hubspot score

lösung

Hello there,

 

I'm currently trying to create a workflow, where I assign contacts with a custom property/enrol them in a workflow based on a lead score, which I've set up and added elements to.

 

However, when I try to add an if/then branch based on their score, the section where you add values is greyed out. For example, under branch 1 where it says 'Enter the value to branch on', the pointer is greyed out and I can't see to look for anything. 

 

Can anyone help please? I have 3 separate branches I'd like to create to filter people off through.

0 Upvotes
1 Akzeptierte Lösung
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Cannot add branches to if/then based on Hubspot score

lösung

Hi @RCzuczman,

 

Have you selected this type of branch? If so, filtering for the score should not be an issue.

 

karstenkoehler_0-1709052602040.png

karstenkoehler_1-1709052625264.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
2 Antworten
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Cannot add branches to if/then based on Hubspot score

lösung

Hi @RCzuczman,

 

Have you selected this type of branch? If so, filtering for the score should not be an issue.

 

karstenkoehler_0-1709052602040.png

karstenkoehler_1-1709052625264.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
RCzuczman
Mitglied

Cannot add branches to if/then based on Hubspot score

lösung

My apologies, had the single property value option checked! Thank you for the help 

0 Upvotes