Lists, Lead Scoring & Workflows

Zbatty
Contributor

Can lead scores depreciate over time?

SOLVE

Is it possible to have a lead score depreciate over time? For example, if a user doesn't interact with us (log into their account, click an email, register for a webinar, answer phone calls...) for a month, -1. For a second month, -2, etc. 

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1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Can lead scores depreciate over time?

SOLVE

Hi @Zbatty

 

You can refine some of your lead score by a date property so that after a period of time, the score is removed. This will have the effect of reducing the score if the action are not repeated. 

 

Lead score.png

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

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2 Replies 2
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Can lead scores depreciate over time?

SOLVE

Hi @Zbatty

 

You can refine some of your lead score by a date property so that after a period of time, the score is removed. This will have the effect of reducing the score if the action are not repeated. 

 

Lead score.png

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
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Zbatty
Contributor

Can lead scores depreciate over time?

SOLVE

Thanks very much. I'll look into that.

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