Can Lead Scores be Negative?

[sberry11]

Since we can't reset scores to 0, if I assign them -10 when they only have a lead score of 5 will the contact have a 0 or -5 lead score?

[MFrankJohnson · Accepted solution]

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Q: Can Lead Scores be Negative??

Short A: Yes (according to HubSpot Support). However ...

Longer A:

We haven't seen a HubSpot Predictive Lead Score, or HubSpot Score (used in Manual Lead Scoring) with values below zero. This could be as a result of religiously targeting low engaged leads for deletion across all portals before their scores reach zero.

CONFIRMED:

Lead Scores may contain negative values if the numbers add up that way.

Does that help answer your question? If so, remember to accept this 'solution'.

Best,
Frank

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