CTA Workflow re-enrollment

SOLVE
PaulKemps
Participant | Diamond Partner

I see that a CTA could not be used for re-enrollment in a workflow. Why is that? I am running a CES workflow and want to send the customer regularly a survey. But the CTA used in de email can only trigger a workflow, because there is no re-enrollment based on CTA-clicks.

 

I know that some properties or activities cannot be used for re-enrollment and i have some solutions to work around that but i don't how i can create a workaround the reuse of the cta-click in a workflow.

 

Does anyone have a solution?

HubSpot Consultant
0 Upvotes
1 Accepted solution

Accepted Solutions
MikeCormack
Solution
Top Contributor

time based list? has hit CTA and active within last day. Drive the workflow off the list membership?

View solution in original post

2 Replies 2
MikeCormack
Solution
Top Contributor

time based list? has hit CTA and active within last day. Drive the workflow off the list membership?

View solution in original post

MFrankJohnson
Thought Leader

Use an active list whose members have clicked your CTA. This list can be used for both workflow enrollment AND RE-enrollment.


[Basically, what Mike said. haha]

 

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Hope that helps.

 

Be well,
Frank


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