CTA Workflow re-enrollment

SOLVE
PaulKemps
Participant | Diamond Partner

I see that a CTA could not be used for re-enrollment in a workflow. Why is that? I am running a CES workflow and want to send the customer regularly a survey. But the CTA used in de email can only trigger a workflow, because there is no re-enrollment based on CTA-clicks.

 

I know that some properties or activities cannot be used for re-enrollment and i have some solutions to work around that but i don't how i can create a workaround the reuse of the cta-click in a workflow.

 

Does anyone have a solution?

HubSpot Consultant
0 Upvotes
1 Accepted solution
MikeCormack
Solution
Top Contributor

time based list? has hit CTA and active within last day. Drive the workflow off the list membership?

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2 Replies 2
MFrankJohnson
Thought Leader

Use an active list whose members have clicked your CTA. This list can be used for both workflow enrollment AND RE-enrollment.


[Basically, what Mike said. haha]

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


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MikeCormack
Solution
Top Contributor

time based list? has hit CTA and active within last day. Drive the workflow off the list membership?

View solution in original post