Automating sales responses to leadsSOLVE
Jun 25, 2020 2:23 PM
Hi - I'm interested in automating the initial sales response to contacts who submit a "Contact Sales" form. The idea is to save the reps the step of the initial response, so they can only focus on customers who reply.
My understanding is that sales sequences aren't a good solution for this because contacts have to be manually enrolled. Workflows also seem to be a challenge since they don't connect to the sales inbox. Would it work to set up a very short workflow:
- Automated response with "from address" using the sales rep's address
- Immediately change lead status to MQL and assign lead to rep
Would the rep then automatically receive any replies to the workflow email?
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