Yes, this was introduced recently. First you need to configure reply tracking by connecting an inbox, then you can reference the corresponding options in workflows. This article is a great step-by-step instruction, covering the workflow bit as well: Track replies to marketing emails sent to your connected inbox
Hope this helps! Let me know if you have any follow-up questions.
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Yes, this was introduced recently. First you need to configure reply tracking by connecting an inbox, then you can reference the corresponding options in workflows. This article is a great step-by-step instruction, covering the workflow bit as well: Track replies to marketing emails sent to your connected inbox
Hope this helps! Let me know if you have any follow-up questions.
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer