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Arevyan
Member

Automatically send another email if there is no reply on the first one

SOLVE

Hi everyone!

Is there any way to automatically send another email if there is no reply (let's say for 5 days) on the first one?

 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Automatically send another email if there is no reply on the first one

SOLVE

Hi @Arevyan,

 

Yes, this was introduced recently. First you need to configure reply tracking by connecting an inbox, then you can reference the corresponding options in workflows. This article is a great step-by-step instruction, covering the workflow bit as well: Track replies to marketing emails sent to your connected inbox

 

Hope this helps! Let me know if you have any follow-up questions.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
RevitalBarletz
Member

Automatically send another email if there is no reply on the first one

SOLVE

Can the same be done through sequences?

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Automatically send another email if there is no reply on the first one

SOLVE

Hi @Arevyan,

 

Yes, this was introduced recently. First you need to configure reply tracking by connecting an inbox, then you can reference the corresponding options in workflows. This article is a great step-by-step instruction, covering the workflow bit as well: Track replies to marketing emails sent to your connected inbox

 

Hope this helps! Let me know if you have any follow-up questions.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.