I've started testing hubspot free editions collected forms but I've found that everyone who fills in a form on my website recieves an email as per below (links and company details removed). I just want to know how I can stop these as they are confusing to our website visitors and users.
I've been doing lots of research but can't see how to stop double opt in with a free or Starter pack. Would you have any ideas on that?
I'm only looking to trial hubspot with the starter pack and prove to management its userfulness before upgrading to another level, but I can't do this until I remove the double opt in.
We are dealing with this and it is getting quite frustrating. We have a prospective student form that is on our wordpress site and our future students are receiving a subscription email that is quite confusing to them and therefore not receiving our follow-up emails that are supposed to automatically be sent via gravity forms.
We're trialing a marketing package, and our admins/ super admin can't disable double opt in. We can click the slidebar to disable, but the "save" popup button is grayed out. Is this not allowed to be disabled for trial users?Double Opt in Save Button
I think you're right, double opt in sounds like the problem, though I couldn't follow the directions in the link you provided. I don't have a content --> Content Settings area and can't find where to turn off double opt in anywhere (triple checked). If someone knows where I can find this on the Free CRM version that would be really helpful.