Adding new emails to workflows

[rwildenhain]

How do I ensure that those contacts that may have compelted a lead nurture workflow receive any new emails that may be added to the workflow after they have completed it? 

[Josh · Accepted solution]

Hi @rwildenhain,

If a contact has completed the workflow, your best option is to send them the emails manually or create a separate worflow which only includes the new emails. You would only enroll the contacts that completed the other prior to the change in the workflow.

You could potentially add a bunch of Yes/No branches and re-enroll them in the main sequence as well, but I think that would be too messy.

Josh

[rwildenhain]

Thanks, Josh!