Lists, Lead Scoring & Workflows

DKasabri
Member

Adding Line Item Data to an Existing Workflow to Populate Email Notices

Need to be able to pull LINE ITEM data into an exisiting workflow for the email notices that go out when a new Deal is created. Currently when those email notices go out, the SKUs and quantity fields are blank. How do we get the line item data to exist as a field in a workflow????

1 Reply 1
kvlschaefer
Community Manager
Community Manager

Adding Line Item Data to an Existing Workflow to Populate Email Notices

Hi @DKasabri,

 

Thank you for reaching out to the Community!

 

It sounds like you are referring to line item personalization for deal workflows.

@DanteDee confirms in this post that personalization tokens are not supported when using standalone line items (no eccomerce connection). I would highly recommend you to please post this product suggestion at our ideas forum.

 

I also wanted to refer you to this related post where @karstenkoehler shares some resources and workarounds regarding this query.

 

Best,

Kristen


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