Add point based on social interactions

[ialonso]

Hi, 

I'd like to know if it's possible to add points to a lead score based on their winteractions with social media posts. I

Thanks a lot!

[Leeyman]

Hi all, Leeyman here from the the Social Team 👋

We are currently in the process of conducting user testing for social interactions in the CRM. 

Please send me a DM if interested and we can set some time to connect!

[JJCarter]

Hi Leeyman,  I'll DM you

[ialonso]

That's all right. I was aiming for something like, add points if the lead has liked/commented/shared X number of posts.

Maybe there are 3rd party integrations that could help with this.

But thanks for your help!

[Josh]

Hi @ialonso,

At this time I am not aware of a way to add points for social media engagement such as a like, share, follow, etc. If the engagement is a click/visit back to your website, you could use that as an attribute. Additionally, there is a contact property labeled "Most Recent Social Click", which is a date property that you could use, but again, I am not sure if this is as comprehensive as you are hoping to see. 

Josh