I am trying to have my certifications transferred from a previous work email to my new email and have yet to hear back on this. I have filled out the appropriate form https://academy.hubspot.com/certswap3000 a couple of weeks ago and it said I would hear back in two days but have not heard a response yet.
Is there a step I'm missing in order to complete the transfer?
Hi @Candice I was able to succefully transfer your certs. Keep in mind though, if you have transitioned from a paid portal to a free portal, certifications will only show for courses that apply to that portal.
As always, please let me know if you have further questions.
Ed
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Hi @Candice Can you forward the address that has the certs and the address that you would like to transfer to? Please keep in mind that the address you are transfering to must be associated with a HubSpot portal.
Thank you,
Ed Justen
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Hi @Candice I was able to succefully transfer your certs. Keep in mind though, if you have transitioned from a paid portal to a free portal, certifications will only show for courses that apply to that portal.
As always, please let me know if you have further questions.
Ed
Did my post help answer your query? Help the Community by marking it as a solution