HubSpot Academy Support

csar
Member

permission to use the feature. why? how can I resume?

I am making progress in studying the lesson about Using Personalization in Contextual Marketing.  But I get stuck in the practical exercise because the site does not allow me to take the test, saying that I don't have the permission to use the feature. why? how can I resume?

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jennysowyrda
Community Manager
Community Manager

permission to use the feature. why? how can I resume?

Hi @csar

 

Do you have a subscription that includes personalization tokens? If not, you will not be able to complete the exercise, as your portal does not include that tool.

 

Thank you,
Jenny

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