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Unable to renew Inbound Marketing Certification early

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New Contributor

Hello! My Inbound Marketing Certification expires October 1st of this year. I'm trying to take the course again in preparation for taking the test and renewing, but it won't let me watch any of the videos. It says I've already watched them all, and won't let me re-watch.

 

Has the process changed so that now I have to wait until the cert has expired before I can renew it?

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New Contributor

Hi Jenny! I figured it out. I was clicking on the overview title, instead of the individual videos within each section. Just a weird UI thing.

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Community Manager

Hey @AmyPeveto

 

Can you explain to me how you're accessing the videos? Are you logging into your portal and clicking into the course that you will be re-taking, or are you doing something different? 

 

Thank you,

Jenny


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New Contributor

Hi Jenny! I figured it out. I was clicking on the overview title, instead of the individual videos within each section. Just a weird UI thing.

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Academy Team

Hey @AmyPeveto 

I have forwarded this case to our page designer to let them know you had difficulty. We want to make the ui/ux of our design as simple for you to learn as possible! 

 

Thank you for the feedback!

CK