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Exam bug

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New Contributor
It happened two times in a row, I clicked start exam then "time's up" appears saying that I scored 0/60. I am unable to take the exam.
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Community Manager

Hi @Mo2a,

 

Can you confirm this issue occurs across multiple browsers and after clearing your cache? 

 

Thank you,
Jenny

 

cc @coachcourt 


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New Contributor

Yes, that happened with firefox before clearing everything and after and even when I changed the browser.

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Community Manager

Hi @Mo2a,

 

I apologize for the delay in getting back to you; do you mind sharing the name of the exam you are trying to complete. 

 

Additionally if you can collect a har file of what is happening when you try to take the exam, that would be great!

 

Thank you,
Jenny


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