Email marketing certification exam passed but certification not received

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New Contributor

Hi,

 

I completed the email marketing certification exam and took the exam. After submitting the exam answers I received a page which had some error message on top of it but below the error message it was stated that I passed the exam with score of 91% and there were also detailed scores for each section of the exam. Unfortunately I did not take screenshot of this page as despite of the error message I thought everything was fine as my exam results were normally presented.

 

However, I did not receive any email regarding my passed exam and new certification and on my account there is no email certification available, but instead I am insisted to take the exam which I already passed. Is there anything that I can do or is the only option to re-take the exam?

 

Below is a screenshot from my account in case it helps.

 

Shania

 

Hubspot issue.jpgScreenshot from my account showing that email marketing certificate is not passed and I am required to take the exam (which I already passed).

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New Contributor

I just settled for the easy solution and re-took the exam and this time I also received the certification. So no help needed with this anymore. Smiley Happy

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New Contributor

I just settled for the easy solution and re-took the exam and this time I also received the certification. So no help needed with this anymore. Smiley Happy

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