Restoring a deactivated account

Highlighted
New Member

Hi there, my account had previously been deactivated due to inactivity - Now when I login to the Academy, I don't see the certifications I had previously passed. Am I able to restore those certifications or do I need to take them all over again...?

Reply
0 Upvotes
1 Reply
Community Manager

Hi @joncollin,

 

The certifications will be associated with your email address. Is there a different email address that you may have taken the certifications with? 

 

What are the names of the certifications you took? 

 

Thanks,
Jenny


Did my post help answer your query? Help the Community by marking it as a solution
Reply
0 Upvotes