HubSpot Academy Support

Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

The certified date on my inbound sales certificate is not correct. It reads Dec 31 2018  instead of 2017. Kindly help rectify. Please treat as urgent

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11 Replies 11
Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

@roisinkirby still waiting please. 

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Incorrect Certified Date on My Inbound Sales Certificate

Thank you for confirming @Bimbs please be advised this might take some time to process. The Academy team are looking into this now. 

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Incorrect Certified Date on My Inbound Sales Certificate

@Bimbs could you also please share a screenshot?

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Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

Bimbs Screenshot - Inbound Sales CertificateBimbs Screenshot - Inbound Sales Certificate

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Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

@roisinkirby I have uploaded the screenshot

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Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

@roisinkirby Hello, Will this issue be rectified today?

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Incorrect Certified Date on My Inbound Sales Certificate

Hello @Bimbs thank you, as advises this will take time to resolve but I gave nade the product team aware of the issue and they are working to resolve. 

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Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

Thank you for your response @roisinkirby Can I have a timeframe how long it will take.

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Incorrect Certified Date on My Inbound Sales Certificate

I cannot confirm a timeframe as I have not been provided with one. The team are actively looking into this. I will try my best to have this resolve dfor you by the end of the week. 

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roisinkirby
HubSpot Product Team
HubSpot Product Team

Incorrect Certified Date on My Inbound Sales Certificate

Hey @Bimbs please can you confirm your HUB ID?

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Bimbs
Member

Incorrect Certified Date on My Inbound Sales Certificate

HUB ID: 4165628

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