"Forms tool access has been suspended while we carry out some checks." for more than 3 weeks
SOLVE
Was requested to submit some documents as our forms tool had been suspended. I haven't heard anything after 3 weeks, and we have now launched a new website that I cannot optimise our form for. Message: "Your forms tool access has been suspended while we carry out some checks."
"Forms tool access has been suspended while we carry out some checks." for more than 3 weeks
SOLVE
Unfortunately, the only support options are on the paid plans and these forums, while occassionally monitored by Hubspot are not the place to get official support. If you are on a free plan, I fear that the issue you are facing with forms may be unable to be resolved similar to an email banning. On the free plans they are extremely strict and once an account is locked it is impossible to get the account unlocked even if you move to a paid plan. I believe they usually recommend setting up a new account even at that point.