Jul 27, 2021 8:55 AM
Our client can't see the (embedded) form we made for a landingpage on his iPad (ios version 13.6.1). The form is displaying correctly on other browsers (we tested in Chrome, Edge, FireFox etc) and on mobiles and an other iPad (we don't know the ios version of this iPad -yet. I'll update this info as soon as i have this).
We asked our client if there was an adblocker active, which he denied. What else could be the issue?
the view our client has on his ipad:
what we see on desktop:
Jul 27, 2021 9:55 AM - edited Jul 27, 2021 9:59 AM
Jul 27, 2021 10:06 AM
Aug 4, 2021 4:57 AM
Very slow reaction, my apologies. I sent your screendump to the people with access to TGM and they confirmed that the form is loading correctly, and that the problem is because of personal preferences or an AdBlocker. My guess is that maybe the new IOS and Apple policy is causing this. So not really a solution, but I can inform my client that technically there is nothing wrong with the form.
Again, thanks for your suggestion.