email notifications form

[NMera]

I have always used Hubspot's Forms option and have always received email notifications whenever a user has completed a form. But now, despite all the boxes being checked, I am not receiving the notifications, what can I do to fix this?

[karstenkoehler · Accepted solution]

Hi @NMera,

HubSpot has dedicated troubleshooting steps here: https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-system-or-notification-emails

Can you complete these and report back?

Best regards