We are a SaaS company using Hubspot as a CRM and customer support tool. We added a HubSpot tracking code to our WordPress website and web app. We use HubSpot chat and non-hubspot forms to capture leads for the website. For the web app, we are using read more
Hi, @franksteiner79 . Thanks for the reply, but that won't help because we need to receive submissions from our website. Our website is WordPress, s...read more
Hi All, Maybe an easy question, but we have a web-app with Google SSO, so a number of our contacts show 'accounts.google.com' as their latest or original source in the CRM. Is there a way to exclude this as a source similar to what you'd do in GA read more
In many instances, you can establish a logic wherein form fields are replaced with progressive fields if they've been submitted previously. However, this doesn't apply to the opt-in consent field. I'm seeking a method to display the newsletter o read more
Hi @SBlocq ,
You would have to create a single checkbox property for this - and use a contact-based workflow to maintain this property. (This ...read more
On Submitting data from live website I'm not getting data into my HubSpot account as a contact I'm not abel to find a lead . want to know where can i find that missing data
i have an issue with a contact that submitted 3 times the same hubspot form through a CTA popup, in 3 different sites (2 are hosted by hubspot and the other has the hubspot tracking code). all are included in the "Additional site domains" section of read more
hubspot said that when using the rule 'Visitor is unknown', they are checking if the hubspotutk cookie (set in the visitor's browser) of the cu...read more
Hi, I need to submit forms on our website pretty often due to testing purposes. But sales will still receive all my submissions as notifications. Is there a way to exclude me from notifications being sent besides using a workflow? Like, can it be d read more
Hi @LHolmberg7 ,
Not by email address, no. There aren't any settings to customize form submission notifications directly in the form settings....read more
80% of our webinar registrants are already in our database. I'd like to use a progressive field so we could learn more about these registrants; however, I need new contacts to be added to our list. As I understand it, I must turn off the field "A lw read more
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. read more
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...read more
We should be able to use custom fonts on the new CTA generator. currently, they only allow for custom fonts in legacy CTAs, but everything is being migrated over to the new one so why not allow us to use custom brand fonts on the new CTAs? htt read more
Hi @LFerenciak , I hope that you are well! Thank you for your suggestion and feedback! This means a lot to us! I’ve noticed a similar idea alrea...read more
Hi there! We are trying to capture a few different things with hidden fields - we were able to do this with API, but weren't able to capture source information. So now we're embedding the fields, but losing our hidden field capturing. First read more
Hey @JMcNease there's really only 2 ways to add data to a hidden feild. Query strings or custom JS.
If a query string matches a contact prop...read more
Hi, I need help with an issue regarding phone numbers not being captured by HubSpot whenever our leads submit a form on our website. All properties are being captured except the phone number. Thank you!
@JodieFoster @BérangèreL I would suggest to enable logging in gravity forms to see what data is being sent and rejected. See more details h...read more