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Solved
herodotuseduc on April 16, 2024
i have an issue with a contact that submitted 3 times the same hubspot form through a CTA popup, in 3 different sites (2 are hosted by hubspot and the other has the hubspot tracking code). all are included in the "Additional site domains" section of read more
0 upvote
2 Replies
Accepted Solution
Contributor
April 16, 2024 08:34
hubspot said that when using the rule 'Visitor is unknown', they are checking if the hubspotutk cookie (set in the visitor's browser) of the cu...read more
LHolmberg7 on April 11, 2024
Hi, I need to submit forms on our website pretty often due to testing purposes. But sales will still receive all my submissions as notifications. Is there a way to exclude me from notifications being sent besides using a workflow? Like, can it be d read more
0 upvote
1 Reply
Hall of Famer | Partner
April 11, 2024 07:51
Hi @LHolmberg7 , Not by email address, no. There aren't any settings to customize form submission notifications directly in the form settings....read more
Solved
BPersson on April 10, 2024
80% of our webinar registrants are already in our database. I'd like to use a progressive field so we could learn more about these registrants; however, I need new contacts to be added to our list. As I understand it, I must turn off the field "A lw read more
0 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
April 12, 2024 08:08
@BPersson happy to help! It looks like you may have accepted the wrong reply as an accepted solution. Could you double check? 🙂
SFishel on April 09, 2024
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. read more
0 upvote
5 Replies
Member
April 10, 2024 09:29
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...read more
LFerenciak on April 08, 2024
We should be able to use custom fonts on the new CTA generator. currently, they only allow for custom fonts in legacy CTAs, but everything is being migrated over to the new one so why not allow us to use custom brand fonts on the new CTAs? htt read more
0 upvote
1 Reply
Community Manager
April 09, 2024 05:29
Hi @LFerenciak , I hope that you are well! Thank you for your suggestion and feedback! This means a lot to us! I’ve noticed a similar idea alrea...read more
JMcNease on April 08, 2024
Hi there! We are trying to capture a few different things with hidden fields - we were able to do this with API, but weren't able to capture source information. So now we're embedding the fields, but losing our hidden field capturing. First read more
0 upvote
4 Replies
Key Advisor | Partner
April 11, 2024 10:18
Hey @JMcNease there's really only 2 ways to add data to a hidden feild. Query strings or custom JS. If a query string matches a contact prop...read more
JodieFoster on April 07, 2024
Hi, I need help with an issue regarding phone numbers not being captured by HubSpot whenever our leads submit a form on our website. All properties are being captured except the phone number. Thank you!
0 upvote
2 Replies
Member
April 08, 2024 11:35
@JodieFoster @BérangèreL I would suggest to enable logging in gravity forms to see what data is being sent and rejected. See more details h...read more
slbe on April 07, 2024
Hi! I have the meeting scheduler synced to Google Calendar. It works great. The automation of sending and receiving the event scheduled along with the email reminders works perfectly. One small problem--none of the contacts are syncing into my CRM. read more
0 upvote
1 Reply
Hall of Famer | Partner
April 08, 2024 00:02
Hi @slbe , How are you checking whether the contact is created? Is there a chance that you do not have the permissions to see all contac...read more
Solved
HBoss on April 05, 2024
Problem getting permission to embed contact us form on website. I need to embed a simple hubspot form for a wordpress site – just collecting name, email, phone number. I am super admin with free hubspot account. I created a form, but when I go t read more
0 upvote
4 Replies
Accepted Solution
Recognized Expert | Diamond Partner
April 10, 2024 15:28
Hi @HBoss and thanks for the tag @BérangèreL , Here's what I would do in this case: Log out. Clear your cache/cookies, and then log back ...read more
TDAdmin on April 05, 2024
Hi everyone, We used the "Export Submissions" feature for one of our contact forms today. During this process, we noticed that many of our contacts are classified as "No contact record". When we export the submissions to XLS, we see that each of t read more
0 upvote
1 Reply
Hall of Famer | Partner
April 05, 2024 06:48
Hi @TDAdmin , According to this thread this seems to be related to permanently deleted contacts: https://community.hubspot.com/t5/APIs-Integr...read more
NicoleStankov on April 03, 2024
Hello! Say, I sell service X, Y and Z. The potential client completed a form and marked service X in the drop off menu. Could hubspot send an automated email according to the clients answer to said drop off menu? (A different mail for each serv read more
Hall of Famer | Partner
April 03, 2024 14:37
Hi @NicoleStankov , Yes, this would be done with workflows and automated emails, available in Marketing Hub Professional: https://knowledge.h...read more
SDavisCT on April 03, 2024
Hi all - Trying out some different things here and while I am overseeing our HS account and am the default IT support for our small company, there's a lot I don't know how to do 😄 If I have a basic HS form that creates a contact when it's fi read more
0 upvote
2 Replies
Participant
April 03, 2024 14:04
Thanks! Yes, sorry, I should have added that I recognize this is available at the Enterprise level, while we are on Professional which is why I'm thi...read more
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