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Lead Capture Tools

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Solved

AC2027 on February 24, 2026

How to get Geolocaton data in HubSpot?

We currently have a field team collecting leads in a third-party platform, which syncs into HubSpot. We’re exploring the possibility of phasing out this platform and instead having our field team complete forms directly into HubSpot (or through a di read more

Reply Enterprise Forms

0 upvote

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Accepted solution

WebGuruz_Tech

Participant | Platinum Partner

February 26, 2026 06:15

Hi @AC2027 , Great question. This comes up quite a bit when teams want to simplify their tech stack but still preserve critical field functiona...read more

Solved

JSchneiderOH on February 20, 2026

Prevent new property options from automatically appearing on HubSpot forms

Hi everyone, in HubSpot Forms we’ve noticed that when we add new options to an underlying contact property (Settings → Properties), those new options can show up automatically on forms that use that property. Is there a setting or recommended approa read more

Reply Forms

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Accepted solution

VPathania

Top Contributor | Gold Partner

February 23, 2026 03:46

To prevent this, edit the form field and switch it from “ All options ” to “ Selected options ”, then manually choose only the values you want displa...read more

Solved

AbhiGetastra on February 20, 2026

Issues with lead attribution using 3rd party form

Requesting your support with an issue we’re facing with HubSpot tracking for a third-party form. As per the instructions shared in HS documentation to track leads, we’ve added the tracking code in the <head> tag and also tested placing it just read more

Reply Professional

0 upvote

5 Replies

Accepted solution

DLwarance

Member

February 20, 2026 16:17

Check if the form is in an iFrame. My company had this issue last month and the tracking script can't "see" inside most iFrames. You might need to us...read more

Solved

MTownsend2 on February 07, 2026

Forms with multiple columns, have columns randomly not appear.

I have a form where several rows contain multiple columns. When the form is displayed with either shortcodes or the WordPress Add-on, fields randomly disappear. The missing field is missing completely, not hidden or in the wrong place. Looking at read more

Reply Starter

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pashairshad

Participant | Gold Partner

February 07, 2026 14:31

Are you using native HubSpot forms? If so, it sounds like an issue with progressive fields and pre-population for known visitors. See below for t...read more

Solved

CLiechty on February 05, 2026

How to change font size in form fields

I am unable to find a way to edit the font withing my form fields. I have spent several hours looking. I am able to change the font size on the field labels, and I can change many other things, but I'm stuck with the content in the fields. This scre read more

Reply Professional

0 upvote

3 Replies

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CLiechty

Participant

February 06, 2026 17:47

I went back and built a new form using Legacy Form Builder. There are more controls for font sizes, etc. Problem solved.

Solved

CLiechty on February 05, 2026

Want to remove Country Code Dropdown in New Form Builder

I want to remove the Country Code Dropdown part of the Phone field in the New Form Builder. I found a note in HubSpot saying, "Some users on the "New" HubSpot form editor have reported that the toggle to turn off the country code may be missing or b read more

Reply Professional

0 upvote

6 Replies

Accepted solution

CLiechty

Participant

February 06, 2026 17:46

I solved this problem by building a new form using Legacy Form Builder.

Solved

jessfspring on February 04, 2026

Paypal integration compatible with logging subscriptionconsent fields

Hi all, We use DepositFix to integrate our payment system (PayPal) to Hubspot for registrations to program our organization provides. (It basically mirrors our Hubspot forms to connect the two platforms the the payment function.) The problem is read more

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karstenkoehler

Hall of Famer | Partner

February 05, 2026 00:16

Hi @jessfspring , This would be the clean way to go about it: We're exploring having a two-setp proceses (like a Hubspot form with al...read more

Solved

SWheal on January 31, 2026

Mismatching font appearing in forms

Hi all, All my form questions are the same font and size except one is a totally different font from the rest - see this page for an example breedr.co/procure I'd be hugely grateful if someone knows how to fix this as it's driving me cr read more

Reply Professional

0 upvote

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Christensen

Contributor

February 01, 2026 03:06

Hey @SWheal , it looks like that the styling for the span element inside the label element is being overriden by a css in the theme-overrides.css fi...read more

Solved

DStefanutto on January 27, 2026

Webflow forms appear twice in HubSpot

Hello, I have an issue with the HubSpot integration in Webflow. For context: - I have both the tracking code and the HubSpot app installed on my site - I have "non-hub spot forms" turned on - The forms are native Webflow forms The issue read more

Reply Forms Integrations

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Accepted solution

VPathania

Top Contributor | Gold Partner

January 28, 2026 12:12

This behavior is outside HubSpot’s direct control because the forms are built in Webflow rather than as native HubSpot forms. HubSpot’s tracking scri...read more

Solved

MParsons3 on January 23, 2026

LinkedIn Integraton

I’m wondering if it’s possible to connect LinkedIn to HubSpot to get a bit more info about people who visit our website. Right now, we sometimes get an email or a company name, but that’s about it. Is there a way to pull in things like their job ti read more

Reply Contacts

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Accepted solution

karstenkoehler

Hall of Famer | Partner

January 23, 2026 07:06

Hi @MParsons3 , You can enable enrichment of contacts based on their email address: https://knowledge.hubspot.com/records/enrich-your-contact...read more

Solved

LCarson2 on January 22, 2026

Contact form submissions failing on slower connections, timeout or validation issue?

Hi everyone, I’m troubleshooting a HubSpot form that sometimes fails to submit when users are on slower or unstable connections. The page just hangs or throws a vague error, which makes it hard to tell whether it’s a validation problem, a script ti read more

Reply Free

0 upvote

2 Replies

Accepted solution

VPathania

Top Contributor | Gold Partner

January 23, 2026 12:54

Yes, this is a common issue with HubSpot forms, especially on slower or flaky networks. You are thinking about the right things already. You can star...read more

Solved

LSerrato on January 22, 2026

Struggling With Ongoing Spam Submission Issues + Lack of Clarity on Available Solutions

I’m hoping to get some productive guidance from this community because I’m hitting a wall. I just spent over an hour on a call with HubSpot Support trying to address something that should be a straightforward fix: preventing spam form submission read more

Reply Marketing

0 upvote

6 Replies

Accepted solution

LSerrato

Participant

February 04, 2026 10:00

Greetings, Thank you for your ongoing support on this - I have connected with a Hubspot team member 1:1 offline, but I wanted to still share the kno...read more

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