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Lead Capture Tools

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DJohnson4 on October 02, 2023

Discrepancy between GA4 goal tracking and Hubspot form submission

Hi, we have recently switched over to GA4 from Universal Analytics and have noticed a discrepancy between the number of form submissions in Hubspot and the number of completions against that form's conversion goal in GA4. We know that people who read more

Reply Analytics Tools Forms Reports Website Pages

0 upvote

1 Reply

Ben_M

Key Advisor

October 02, 2023 09:33

I've seen discrepancies, and typically as long as they are within the same variable range, I would typically just ignore. But there are a few questio...read more

MKing2 on September 29, 2023

Group Inbox Setup clarification

HI all, I'm a little new to HS and I am setting up my companies new integration. I'm not sure if I am in the right forum since the Group Inbox appears to be a part of the free plan. We have both Marketing and CMS Enterprise plans. Apologies in ad read more

Reply Free

0 upvote

3 Replies

Jnix284

Thought Leader | Diamond Partner

September 30, 2023 14:55

No problem @MKing2 , so when the person who submitted the from gets the response from your team that was sent via the inbox, when they reply, it wi...read more

OAtkinson14 on September 28, 2023

Free Email Block List with commas

Don't know how useful this is, but I needed to do it for myself so thought I'd share. This is the Free email domains block list that HubSpot refers to. (If you want to insert it into another form provider to block, it has to be sepereated by commas read more

Reply Academy Enterprise Free Professional Starter

0 upvote

1 Reply

kvlschaefer

Community Manager

October 02, 2023 03:26

Hi @OAtkinson14 , Thank you for sharing this useful information with the Community! For anyone coming by this post, this is the knowledge ...read more

RWilliams64 on September 28, 2023

LANDING PAGE

hi everyone. I am having trouble getting my landing page URL to work. the one that is generated out of hubspot goes to a 404 error page. Can anyone advise a siple way to fix this. I am a newby to hubspot and this seems like a really dumb thin read more

Reply Landing Pages

0 upvote

2 Replies

RWilliams64

Member

September 30, 2023 05:47

Ok thank you. All seems too hard. I think I will just create an internal L/page as my landing page on my website.

Mkwadraat on September 28, 2023

Popup form in Wordpress after clicking button

On my Wordpress website I show a table of products. Each product has a button for downloading the product data sheet. In return for downloading the datasheet I want their e-mail address (as a Hubspot Contact). I'm using Sales Hub Starter. I thou read more

Reply How-To

0 upvote

4 Replies

Ben_M

Key Advisor

September 29, 2023 07:59

One other idea to consider is just to use a standard Hubspot form and embed it into a modal in Wordpress whether you code it or use a plugin for the ...read more

Solved

AVatsya9 on September 26, 2023

List for non-HubSpot form submissions

I'm using a non HubSpot form on my website and sending the submissions to HubSpot via zapier. How do I create an automatic list in HubSpot to capture these contacts??

Reply Professional

0 upvote

2 Replies

Accepted Solution

JWingate2

Contributor | Elite Partner

September 26, 2023 18:14

Hi @AVatsya9 , I am curious why the Zapier connection. Is this form living on your website? If so your tracking code should pick up your non...read more

Solved

saran_io on September 24, 2023

Dynamic Output page routing based upon drop-down from form

Hello Community! I've a unique scenario to achieve using HubSpot. Would like to get opinion from the community on the best availble solution. Problem statement : Route to different pages based upon the drop-down value from the HubSpot form. read more

Reply CTAs Forms Marketing Marketing Email

0 upvote

3 Replies

Accepted Solution

saran_io

Participant

September 26, 2023 01:09

Thank you @HFisher7 . I was able to accompilish that and the requirement to route the different pages upon clicking the submit button in addition t...read more

Solved

ASharma58 on September 22, 2023

onFormReady callback not firing

I have an external website where we have using Hubspot forms embed via an iframe to collect details. There are multiple forms so I am trying to write one script for all the forms. I am trying to attach the Google Client ID as a hidden field read more

Reply Forms

0 upvote

4 Replies

Accepted Solution

ASharma58

Member

September 27, 2023 05:40

Finally, the solution that worked for me was to not use the addEventListener but use the the onFormReady event while initialising the form: ...read more

Solved

Playnetball on September 22, 2023

Receiving form submissions from South Africa

We run social netball leagues in London and have a form on our website where new players can submit their details to join us. We have recently been receiving a lot of form submissions from individuals in South Africa, and subsequent email follow read more

Reply Free

0 upvote

1 Reply

Accepted Solution

karstenkoehler

Hall of Famer | Partner

September 22, 2023 06:21

Hi @Playnetball , I'm not aware of any features that would let you block submissions from an IP country. However HubSpot lets you block certai...read more

Solved

LWinter5 on September 21, 2023

Help Needed With 404 Error on Form Submission "Thank you"

I need help troubleshooting an issue related to a form we have in Hubspot. After someone completes this form, a thank you message is supposed to appear when it's submitted. Everything checks out in Hubspot, but when i submitted the form online I got read more

Reply Forms

0 upvote

7 Replies

Accepted Solution

Ben_M

Key Advisor

September 21, 2023 18:16

If you are getting a 404 that is typically related to a redirect on the thank you rather than just a message. Are you sure that there is not an over...read more

MHarp on September 20, 2023

Custom Re-Direct based on Form Submissions

We are wanting to redirect to a certain check-out cart based on the form submission "Pricing Terms:" https://pinnacleforum.com/commitment/ Right now, we are using a 2-step email process, but people are missing the second email. So I would want read more

Reply Enterprise

0 upvote

1 Reply

Mike_Eastwood

Key Advisor | Gold Partner

September 20, 2023 17:00

Hi @MHarp The way we handle this on Portal-iQ is with a Custom Module (with an embedded Form) which customizes the redirectUrl in the em...read more

sueg on September 20, 2023

page view triggers a form submission

I have an email sign-up form in the footer of every page on our website hosted on WordPress. Every time I view a web page, Hubspot thinks I submitted that form. Any fix ideas?

Reply Forms

0 upvote

1 Reply

Ben_M

Key Advisor

September 20, 2023 15:08

That doesn't sound right. So when you view the form on your pages, is it providing the thank you copy as if you submitted the form? Can you share a l...read more

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