We are a SaaS company using Hubspot as a CRM and customer support tool. We added a HubSpot tracking code to our WordPress website and web app. We use HubSpot chat and non-hubspot forms to capture leads for the website. For the web app, we are using Leer más
Hi, @franksteiner79 . Thanks for the reply, but that won't help because we need to receive submissions from our website. Our website is WordPress, s...Leer más
Hi All, Maybe an easy question, but we have a web-app with Google SSO, so a number of our contacts show 'accounts.google.com' as their latest or original source in the CRM. Is there a way to exclude this as a source similar to what you'd do in GA Leer más
In many instances, you can establish a logic wherein form fields are replaced with progressive fields if they've been submitted previously. However, this doesn't apply to the opt-in consent field. I'm seeking a method to display the newsletter o Leer más
Hi @SBlocq ,
You would have to create a single checkbox property for this - and use a contact-based workflow to maintain this property. (This ...Leer más
On Submitting data from live website I'm not getting data into my HubSpot account as a contact I'm not abel to find a lead . want to know where can i find that missing data
i have an issue with a contact that submitted 3 times the same hubspot form through a CTA popup, in 3 different sites (2 are hosted by hubspot and the other has the hubspot tracking code). all are included in the "Additional site domains" section of Leer más
hubspot said that when using the rule 'Visitor is unknown', they are checking if the hubspotutk cookie (set in the visitor's browser) of the cu...Leer más
Hi, I need to submit forms on our website pretty often due to testing purposes. But sales will still receive all my submissions as notifications. Is there a way to exclude me from notifications being sent besides using a workflow? Like, can it be d Leer más
Hi @LHolmberg7 ,
Not by email address, no. There aren't any settings to customize form submission notifications directly in the form settings....Leer más
80% of our webinar registrants are already in our database. I'd like to use a progressive field so we could learn more about these registrants; however, I need new contacts to be added to our list. As I understand it, I must turn off the field "A lw Leer más
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. Leer más
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...Leer más
We should be able to use custom fonts on the new CTA generator. currently, they only allow for custom fonts in legacy CTAs, but everything is being migrated over to the new one so why not allow us to use custom brand fonts on the new CTAs? htt Leer más
Hi @LFerenciak , I hope that you are well! Thank you for your suggestion and feedback! This means a lot to us! I’ve noticed a similar idea alrea...Leer más
Hi there! We are trying to capture a few different things with hidden fields - we were able to do this with API, but weren't able to capture source information. So now we're embedding the fields, but losing our hidden field capturing. First Leer más
Hey @JMcNease there's really only 2 ways to add data to a hidden feild. Query strings or custom JS.
If a query string matches a contact prop...Leer más
Hi, I need help with an issue regarding phone numbers not being captured by HubSpot whenever our leads submit a form on our website. All properties are being captured except the phone number. Thank you!