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Solved
JAlfrey on June 12, 2025
Hi! I want to use forms to capture leads at events. One example is entry into a raffle where we ask a custom question. The other is for reps to capture leads at small events where badge scanners are not available. I have created a simple internal fo read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
June 12, 2025 10:28
Hi @JAlfrey , Just make sure that the "Always create new contacts record from unknown email addresses" toggle is enabled in the forms options:...read more
Solved
LRWimmer on June 11, 2025
Hi, I'm creating a form, and it looks squished. I'd like to be able to add a "break" or "space" to let the questions breathe a little. I don't have any field titled - break, space, blank... so looking for suggestions. (I might have imagined i read more
1 upvote
1 Reply
Accepted solution
June 11, 2025 12:36
Hey @LRWimmer You want to add space or a visual break between form questions. Here’s the best way to do it: Drag the Paragraph (RichTex...read more
DPaviour on June 11, 2025
We use the Facebook ad integration. It pulls the facebook ad image into the contact/marketing, but we cannot then access that to show it on the lead record. We either need to simply show what we can see on the contact marketing side, on the lead rec read more
0 upvote
5 Replies
Thought Leader | Platinum Partner
June 12, 2025 09:32
Oh yeah that is annoying! Unfortunately it's likely data that's just embedded within the ads module pulled directly from facebook, so without ads acc...read more
WinnieM on June 06, 2025
Hey HS community! I wanted to ask about an issue I'm having. I tried calling support, but they could not figure out what/where the issue was, so I thought I'd try asking here. I have a form that I created a week or two ago, and then two day read more
0 upvote
2 Replies
Participant
June 10, 2025 13:45
Thank you for your response. I read through those articles before but none of the content addressed the formatting option for the "label" itself in a...read more
Solved
IGardner on June 05, 2025
It would be useful for a form's submission notifications to be sent to different emails based on form logic. Use case: We have a contact form that goes directly to our sales email. However, we get a lot of order questions that should be going to read more
0 upvote
5 Replies
Accepted solution
Member
June 05, 2025 22:56
@Josh has the easiest to use most common solution, but if you're feeling spicy and have someone who knows some javascript, you can send the standar...read more
Solved
LCasale on June 03, 2025
I have a lead capture form setup and its capturing more marketing leads than expected. This resulted in us being automatically upgraded to the next tier. I'd like to change the settings so anyone who fills out the form moving forward is categorized read more
0 upvote
2 Replies
Accepted solution
Recognized Expert
June 03, 2025 13:47
Hi @LCasale No, this will only effect new contacts being created by the form. Once a contact is a marketing contact you have other ways - ma...read more
Solved
SGrathwohl on June 01, 2025
Can anyone tell me where new leads from hubspot forms are hiding? Other than going to Forms tab and then submissions and then another link or two to find them,, why is it so hard to locate new form leads, and where are they?
0 upvote
6 Replies
Accepted solution
Top Contributor | Platinum Partner
June 02, 2025 08:28
@SGrathwohl a lot of users also like creating an active contact list to keep a running tab of all form submitters > how-to guide . Select the...read more
Saassolution on May 30, 2025
If a customer clicks on a google ad and we have a landing page on which he books a meeting which is a HubSpot meeting link when the contact get created why it is not showing original traffic as paid search it is showing direct traffic?
0 upvote
10 Replies
Member
June 01, 2025 08:42
Can you provide a link to the page? Might be able to easily resolve this by linking to a URL with the appropriate utm parameters if these other solut...read more
Solved
Max-Wolters on May 28, 2025
Hi everyone, My company makes use of a hidden field in the top of marketing forms that captures there current interest. The problem we experience is that the value will overwrite the previous value. In case the form submission is the trigger for read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 28, 2025 10:28
Hi @Max-Wolters , Generally, appending to a separate property is the correct way to go here, yes. To see the history (when working the contact...read more
Solved
ADas08 on May 28, 2025
Hi HubSpot team, The chat widget on my site is taking over 15 seconds to load , while the page itself loads in under 200ms . This significant delay is negatively impacting the performance of our paid ad campaigns. Here's the page in question: read more
0 upvote
3 Replies
Accepted solution
Member
May 29, 2025 04:19
Looks like the issue is with the HubSpot chatflow configuration dashboard UI. Hubspot has this Chat Display Dehaviour accordion and it has two tab...read more
Solved
CTawns on May 21, 2025
Hi there, I have read through a couple of forums to see if I can solve this issue - everything looks fine on the desktop version, however when viewing on mobile, I am only seeing a third of the hubspot form I have added to a page on our wordp read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Elite Partner
May 22, 2025 02:50
Hi! If we talk about the contact form on the bottom, I just checked it with on my phone (Iphone) and some emulators, but all seems to work fine! ...read more
Solved
CGrote2 on May 20, 2025
Post-sale, we send an implementation team on-site to implement our product. They fill out a recap survey after implementation and i'd like to move this survey into a HubSpot Form. Ideally on the HubSpot Form, they can select which Company they v read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Diamond Partner
May 20, 2025 19:16
Hey @CGrote2 , You can create or update contact, company, ticket or custom object from a form. Both legacy and new form editor does this. You ...read more
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