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EOtani on April 21, 2024
Hi, Got a HubSpot website, wanted to try out the new CTAs but can't get it to show up. Any help please? Got the HubSpot tracking code working just fine on Content -> Pages -> Site header HTML Want it to show up on only our contact read more
0 upvote
4 Replies
Participant
April 21, 2024 23:58
Thanks I have, nothing.
RezoLomidze on April 19, 2024
We are a SaaS company using Hubspot as a CRM and customer support tool. We added a HubSpot tracking code to our WordPress website and web app. We use HubSpot chat and non-hubspot forms to capture leads for the website. For the web app, we are using read more
0 upvote
2 Replies
Member
April 19, 2024 13:59
Hi, @franksteiner79 . Thanks for the reply, but that won't help because we need to receive submissions from our website. Our website is WordPress, s...read more
NCorliss on April 18, 2024
Hi All, Maybe an easy question, but we have a web-app with Google SSO, so a number of our contacts show 'accounts.google.com' as their latest or original source in the CRM. Is there a way to exclude this as a source similar to what you'd do in GA read more
0 upvote
1 Reply
Community Manager
April 19, 2024 08:11
Hi @NCorliss , Thanks for reaching out to the Community! The best way to avoid this situation is by adjusting how tracking is conducted....read more
Solved
SBlocq on April 18, 2024
In many instances, you can establish a logic wherein form fields are replaced with progressive fields if they've been submitted previously. However, this doesn't apply to the opt-in consent field. I'm seeking a method to display the newsletter o read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 18, 2024 10:18
Hi @SBlocq , You would have to create a single checkbox property for this - and use a contact-based workflow to maintain this property. (This ...read more
Ishan9 on April 18, 2024
On Submitting data from live website I'm not getting data into my HubSpot account as a contact I'm not abel to find a lead . want to know where can i find that missing data
0 upvote
6 Replies
Member
April 18, 2024 07:14
@karstenkoehler Thanks
Solved
herodotuseduc on April 16, 2024
i have an issue with a contact that submitted 3 times the same hubspot form through a CTA popup, in 3 different sites (2 are hosted by hubspot and the other has the hubspot tracking code). all are included in the "Additional site domains" section of read more
0 upvote
2 Replies
Accepted Solution
Contributor
April 16, 2024 08:34
hubspot said that when using the rule 'Visitor is unknown', they are checking if the hubspotutk cookie (set in the visitor's browser) of the cu...read more
LHolmberg7 on April 11, 2024
Hi, I need to submit forms on our website pretty often due to testing purposes. But sales will still receive all my submissions as notifications. Is there a way to exclude me from notifications being sent besides using a workflow? Like, can it be d read more
0 upvote
1 Reply
Hall of Famer | Partner
April 11, 2024 07:51
Hi @LHolmberg7 , Not by email address, no. There aren't any settings to customize form submission notifications directly in the form settings....read more
Solved
BPersson on April 10, 2024
80% of our webinar registrants are already in our database. I'd like to use a progressive field so we could learn more about these registrants; however, I need new contacts to be added to our list. As I understand it, I must turn off the field "A lw read more
0 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
April 12, 2024 08:08
@BPersson happy to help! It looks like you may have accepted the wrong reply as an accepted solution. Could you double check? 🙂
SFishel on April 09, 2024
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. read more
0 upvote
5 Replies
Member
April 10, 2024 09:29
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...read more
LFerenciak on April 08, 2024
We should be able to use custom fonts on the new CTA generator. currently, they only allow for custom fonts in legacy CTAs, but everything is being migrated over to the new one so why not allow us to use custom brand fonts on the new CTAs? htt read more
0 upvote
1 Reply
Community Manager
April 09, 2024 05:29
Hi @LFerenciak , I hope that you are well! Thank you for your suggestion and feedback! This means a lot to us! I’ve noticed a similar idea alrea...read more
JMcNease on April 08, 2024
Hi there! We are trying to capture a few different things with hidden fields - we were able to do this with API, but weren't able to capture source information. So now we're embedding the fields, but losing our hidden field capturing. First read more
0 upvote
4 Replies
Key Advisor | Partner
April 11, 2024 10:18
Hey @JMcNease there's really only 2 ways to add data to a hidden feild. Query strings or custom JS. If a query string matches a contact prop...read more
JodieFoster on April 07, 2024
Hi, I need help with an issue regarding phone numbers not being captured by HubSpot whenever our leads submit a form on our website. All properties are being captured except the phone number. Thank you!
0 upvote
2 Replies
Member
April 08, 2024 11:35
@JodieFoster @BérangèreL I would suggest to enable logging in gravity forms to see what data is being sent and rejected. See more details h...read more
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