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Ferule on April 28, 2025
In the legacy form editor, you can change the size of the Help Text (I think). The current size is too small, especially for my older clients. Is there now (or will there be soon) a way to style the Help Text beyond simply changing its color in the read more
0 upvote
1 Reply
Top Contributor | Platinum Partner
April 28, 2025 20:45
Hi @Ferule , In the new form editor, it’s currently not possible to change the font size of the Help Text, only the color. Confirmed here in HubSp...read more
Solved
Emileee on April 28, 2025
Hello I've created some new Contact form fields for a Registration Form, but I can't bring them in because they are greyed out. Weirdly, the fields ARE available for other forms I've created. I've tried from an incognito browser and I still ca read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 28, 2025 05:22
Hi @Emileee , Can you please share a screenshot of the form editor? Typically a field is grayed out because it's already on the form. Can you ...read more
tarh33l on April 25, 2025
We're embedding a HubSpot form on our primary company website. When a user finishes completing the form, we redirect them to an external URL for another site that we own (this is one of the native HubSpot options when configuring form submissions). read more
0 upvote
2 Replies
Participant
April 26, 2025 09:28
Hi Frank, We are using cross-domain tracking *however* the automatic redirect from the form on domain A doesn't contain the necessary UTM parame...read more
ECEO on April 24, 2025
New form submissions are coming through to my e-mail but they are not displaying on the Hubspot dashboard, I can see one from 2 days ago but not any since then even though forms have been submitted.
0 upvote
4 Replies
Hall of Famer | Partner
April 25, 2025 02:16
@V- @ECEO could you please share a screenshot or the exact steps through the navigation? It's not clear what you're referring to here.
Solved
JoelV on April 22, 2025
Hi I'm setting up a HubSpot account for a new client wit a starter license. Currently I'm setting up all their forms in the new form editor. At this point I ran into a problem with the email subscription types that wasn't a problem wit read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 22, 2025 09:27
Hi @JoelV , Correct, it's not currently possible to specify which of the shown subscription types should be required and which ones shouldn't....read more
Solved
MarcelTrottier on April 22, 2025
Hey, I was wondering if anyone knows of an easy way to add icons in the new forms as bullet points in a richt text field. I know that in rich text fields in other content types you can insert images but it does not seem like you can do it read more
0 upvote
4 Replies
Accepted solution
Top Contributor | Platinum Partner
April 22, 2025 07:44
Hey @MarcelTrottier , At the moment, HubSpot’s new (step) form editor doesn’t support adding custom HTML, CSS, or imagesincluding icons within ...read more
Solved
ragriffiths2009 on April 21, 2025
Is there a way in which we can see what step someone drops out of a form? Currently the set analytics are; Page Visitis, Visible On Screen, Interacted, Submitted. Currently, we have an average of 25% interaction rate to submitted, however with read more
0 upvote
2 Replies
Accepted solution
Contributor
April 21, 2025 09:30
Hi @ragriffiths2009 yeah this one comes up a lot when you’re trying to optimize longer forms — and unfortunately, HubSpot doesn’t natively give yo...read more
Solved
CKiatta on April 18, 2025
I see many of our leads come from Organic and Direct. " This contact was created from Organic Search". But it says nothing about a form fill. The lead searched for us, ended up on our site, and a lead was created in Hubspot with an email. H read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Platinum Partner
April 18, 2025 12:49
Hi @CKiatta – Thanks for your post! I'm more than happy to explain. Typically, when you see a source like "Organic Search" or "Direct," it mea...read more
kyleffotf on April 17, 2025
Hello. The wording on the new form building implies that all style changes to the form affect all forms across your system. This is partially reinforced by the text that appears on the style editor section itself: At a glace, the link to read more
0 upvote
1 Reply
Guide | Elite Partner
April 17, 2025 17:08
Hi @kyleffotf , I agree with you! The best thing to do is to post this in the Idea Forum . That is where we will catch the eyes of the Proj...read more
Solved
YGischen5 on April 16, 2025
I am trying to create a form for work colleagues to enter fresh leads they come across in the with a few details - to create a new contact: First Name, Linkedin URL, etc. When the form is submitted I then want the a new "company" to be created b read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 16, 2025 04:31
Hi @YGischen5 , Can you please share a screenshot of the form editor (showing all of the form fields)? How exactly are you testing the form, ...read more
Solved
AAntunez on April 15, 2025
Hi all - We see that we are receiving a slew of spam submissions and the Hubspot is catching them. What we also noticed is that they are coming from a .net website that is not owend by us but has the same URL as us. Them (.net) us (.com). We th read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
April 16, 2025 00:09
Hi @AAntunez , I haven't encountered and while this must be frustrating, it also means that HubSpot's form submission quarantine features are ...read more
Solved
ChristoV on April 15, 2025
We have a case where a random person filled in random data on a web form. The name and surname are wrong, but the email address does exist in our CRM. So now the data for this contact is incorrect. It seems that a possible solution is to create t read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
April 15, 2025 05:31
Hi @ChristoV , HubSpot does not have currently any settings to prevent this, unfortunately. If you don't want fields to be overwritten, the fi...read more
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