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GRoshier on December 03, 2024
Hi, I have a form that sends a notification to a HubSpot user when submitted. However the noreply@ email address it comes from keeps getting blocked. So the notification isn't delivered! allowlisting the address hasn't helped. My IT department has read more
0 upvote
2 Replies
Member
December 03, 2024 15:29
Thank you for your response
Solved
KGill97 on November 27, 2024
We use the Gravity forms integration with Hubspot for our Contact Us form on our website. This form is mapping some basic data automatically like Name, Email, and Company. We have a custom field on the form however called Learning Experiences, we ha read more
1 upvote
1 Reply
Accepted solution
Key Advisor | Partner
November 28, 2024 05:41
Hey @KGill97 Kindly go through this video tutorial here You will understand how to map your HubSpot properties with gravity form fields...read more
Solved
JSpilker on November 26, 2024
Hi, When I view the form submission details, I notice this error message. "This value wasn't passed to the Contact record. 'technology_computers' isn't a Contact property. In order to capture this information, do I need a property called "technolog read more
0 upvote
3 Replies
Accepted solution
Key Advisor
November 26, 2024 18:30
What you have on that page is not a radio button. That is a multi-select checkbox form field. In Hubspot you should be mapping this to a multiple che...read more
Solved
CEllis6 on November 26, 2024
Hi, Our Wordpress site forms are built using Avada that sync with Hubspot form properties. I created a new property needed for a new form - same way that has worked in the past and is still working on current forms. But this time I can't find the ne read more
0 upvote
1 Reply
Accepted solution
Key Advisor
November 26, 2024 16:41
The banner isn't relevant to your situation here, it's more of an informative notice of changes upcoming. For your issue, how new is the proper...read more
LukeWarbey on November 25, 2024
I currently have a few forms running on our website that require the customer to enter their full address which are linked back to contact properties. Is it possible to have this type of system pulled into forms: Either this or a postcode read more
Community Manager
November 25, 2024 15:05
Hey @LukeWarbey , thank you for posting in our Community! HubSpot forms don’t natively support address lookup or postcode auto-completion, b...read more
Solved
DHauk on November 21, 2024
We would like to create a form for capturing award nominations. The form should collect both the email of the nominator and also allow them to enter the email of their nominee. We would collect both in one list to inform of when the award ceremony w read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 21, 2024 10:40
Hi @DHauk , You would have to create an additional custom single-line text field to capture the second email address, then use a workflow to e...read more
Solved
kreiner2006 on November 21, 2024
Is it possible to move the button next to the field? I found an example in the old experience to do this with CSS and tested it. It did not work for me.
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
November 21, 2024 10:31
Hey @kreiner2006 this is not customisable at the moment, and there's no option to add custom css to the new editor experience. It's quite a new ...read more
Solved
LPerdoni on November 19, 2024
Hello everyone, We are receiving a lot of spam sign-ups, with fake web addresses. I am looking for a way or a tool that will help us to validate the URLs in the form, to stop spammers from adding fake links. I have spoken to HS support and they h read more
0 upvote
3 Replies
Accepted solution
Key Advisor
November 19, 2024 10:41
Hi @LPerdoni -- One option is to block domains from form submissions. There's an option to block spam domains in email field. Check this knowledge...read more
Solved
Nina2 on November 18, 2024
Hello, I've been facing some issues when using conditional logic in a Hubspot form. We created a custom 'dropdown' property to identify the no. of pax, ranging from 1-7. Now we're looking to gather the 'full name', 'email', 'job title', and 'phone read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 18, 2024 03:26
Hi @Nina2 , HubSpot forms are designed to capture the information of the person who is submitting it – not of additional contacts. For a...read more
EMcGee on November 14, 2024
Hi there! I have a Hubspot form on a landing page, and I have tried to update the thank you text. However, it does not seem to update on the published page. In the form in the sidebar, it shows the correct (updated) text. I've published the page, read more
0 upvote
1 Reply
Community Manager
November 14, 2024 18:08
Hey @EMcGee , thank you for posting in our Community! If the thank-you message isn’t updating on your HubSpot form, try clearing the cache f...read more
Solved
PMartin3 on November 13, 2024
When someone completes a contact or quote request form on our Wordpress site - using the Forminator plugin - the information is sent to our Team Inbox. Technically, the sender of this form is actually me, as I am the authorised sender using WP M read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
November 14, 2024 01:15
@PMartin3 if you want users to be able to manage incoming requests as a team, HubSpot has the helpdesk for that where you can connect HubSpot forms...read more
Solved
IEllis-RM on November 13, 2024
Hi, I'm using the new beta multi-step form (awesome, btw), but finding that even though I have poperties on a form page marked as required, clicking the "Next" button takes the user to the subsequent page even if the required form field isn't co read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 14, 2024 00:01
Hi @IEllis-RM , The product team is already working on this, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Multi-Step-Forms-Requir...read more
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