Hi, I have a form that sends a notification to a HubSpot user when submitted. However the noreply@ email address it comes from keeps getting blocked. So the notification isn't delivered! allowlisting the address hasn't helped. My IT department has read more
We use the Gravity forms integration with Hubspot for our Contact Us form on our website. This form is mapping some basic data automatically like Name, Email, and Company. We have a custom field on the form however called Learning Experiences, we ha read more
Hi, When I view the form submission details, I notice this error message. "This value wasn't passed to the Contact record. 'technology_computers' isn't a Contact property. In order to capture this information, do I need a property called "technolog read more
What you have on that page is not a radio button. That is a multi-select checkbox form field. In Hubspot you should be mapping this to a multiple che...read more
Hi, Our Wordpress site forms are built using Avada that sync with Hubspot form properties. I created a new property needed for a new form - same way that has worked in the past and is still working on current forms. But this time I can't find the ne read more
The banner isn't relevant to your situation here, it's more of an informative notice of changes upcoming.
For your issue, how new is the proper...read more
I currently have a few forms running on our website that require the customer to enter their full address which are linked back to contact properties. Is it possible to have this type of system pulled into forms: Either this or a postcode read more
Hey @LukeWarbey , thank you for posting in our Community!
HubSpot forms don’t natively support address lookup or postcode auto-completion, b...read more
We would like to create a form for capturing award nominations. The form should collect both the email of the nominator and also allow them to enter the email of their nominee. We would collect both in one list to inform of when the award ceremony w read more
Hi @DHauk ,
You would have to create an additional custom single-line text field to capture the second email address, then use a workflow to e...read more
Is it possible to move the button next to the field? I found an example in the old experience to do this with CSS and tested it. It did not work for me.
Hey @kreiner2006 this is not customisable at the moment, and there's no option to add custom css to the new editor experience.
It's quite a new ...read more
Hello everyone, We are receiving a lot of spam sign-ups, with fake web addresses. I am looking for a way or a tool that will help us to validate the URLs in the form, to stop spammers from adding fake links. I have spoken to HS support and they h read more
Hi @LPerdoni -- One option is to block domains from form submissions. There's an option to block spam domains in email field. Check this knowledge...read more
Hello, I've been facing some issues when using conditional logic in a Hubspot form. We created a custom 'dropdown' property to identify the no. of pax, ranging from 1-7. Now we're looking to gather the 'full name', 'email', 'job title', and 'phone read more
Hi there! I have a Hubspot form on a landing page, and I have tried to update the thank you text. However, it does not seem to update on the published page. In the form in the sidebar, it shows the correct (updated) text. I've published the page, read more
Hey @EMcGee , thank you for posting in our Community!
If the thank-you message isn’t updating on your HubSpot form, try clearing the cache f...read more
When someone completes a contact or quote request form on our Wordpress site - using the Forminator plugin - the information is sent to our Team Inbox. Technically, the sender of this form is actually me, as I am the authorised sender using WP M read more
@PMartin3 if you want users to be able to manage incoming requests as a team, HubSpot has the helpdesk for that where you can connect HubSpot forms...read more
Hi, I'm using the new beta multi-step form (awesome, btw), but finding that even though I have poperties on a form page marked as required, clicking the "Next" button takes the user to the subsequent page even if the required form field isn't co read more
Hi @IEllis-RM ,
The product team is already working on this, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Multi-Step-Forms-Requir...read more