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CTawns on May 21, 2025
Hi there, I have read through a couple of forums to see if I can solve this issue - everything looks fine on the desktop version, however when viewing on mobile, I am only seeing a third of the hubspot form I have added to a page on our wordpre read more
0 upvote
1 Reply
Top Contributor | Elite Partner
May 22, 2025 02:50
Hi! If we talk about the contact form on the bottom, I just checked it with on my phone (Iphone) and some emulators, but all seems to work fine! ...read more
Solved
CGrote2 on May 20, 2025
Post-sale, we send an implementation team on-site to implement our product. They fill out a recap survey after implementation and i'd like to move this survey into a HubSpot Form. Ideally on the HubSpot Form, they can select which Company they v read more
0 upvote
1 Reply
Accepted solution
Contributor | Diamond Partner
May 20, 2025 19:16
Hey @CGrote2 , You can create or update contact, company, ticket or custom object from a form. Both legacy and new form editor does this. You ...read more
TTran33 on May 20, 2025
Hi, I tried to track form submissions of a Hubspot form embedded on my Wordpress website, but it doesn't work. I can't seem to find an official document about this from Hubspot. Could you please let me know how can I set this up correctly? T read more
0 upvote
5 Replies
Member
May 21, 2025 03:13
Thanks for replying. The link you provided suggested the same method with the one I mentioned. I added the below HTML tag. However, there was no ...read more
Solved
Briana03 on May 19, 2025
During testing, we saw that the multi-step form logic does not recognize a required field being empty per page progression. It only acknowledges it when trying to click "SUBMIT"—if you missed a field on the first page, that's pretty annoying as a us read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 19, 2025 13:47
Hi @Briana03 , Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/New-Forms-Editor-Missing-Data-in-Requir...read more
Solved
2Marketing on May 19, 2025
Hi, We've been currently using the usual (legacy) form on our website pages (wordpress). That had worked exceptionally well until recently. Seems like the new beta form lauches messes around with the the embed code of the legacy form on our word read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Partner
May 19, 2025 07:38
Hey, 1 - right now I'm not recommending people switch to the new form builder just yet, I think there are two many things that need to be tweak...read more
NJones29 on May 18, 2025
I have tried all the existing "solved" solutions but they all point to the same thing. Everything is setup correctly, target is simply "all visitors" to the URL. The web based chat box appeared immediately but I simply cannot get the mobile site one read more
0 upvote
3 Replies
Top Contributor | Platinum Partner
May 19, 2025 08:12
Hi @NJones29 If the chat shows on desktop but not on mobile web, here are a few things to check: Chatflow settings – Go to Display >...read more
DeeCee on May 13, 2025
Hi, We're using hubspot forms on our website (we use Webflow). The UTM customer properties have been added as hidden fields. We tested the following use case: A user comes in through Google ads and on the landing page clicks on the CTA which re read more
0 upvote
1 Reply
Member
May 13, 2025 21:33
Not 100% sure I'm tracking, but the easiest thing for me to check would be for you to provide an example link. I see potential issues with trying to ...read more
Solved
AlanGrace on May 08, 2025
Due to the nature of our business not all of our contacts have an email address, phone is a more suitable unique value. When a user submits a form via a landing page if they dont provide an email address I need to be anle to dedupe them still. I was read more
1 upvote
4 Replies
Accepted solution
Member
May 13, 2025 00:41
Can't see how the unique values would help here, unfortunately Hubspot does not automatically deduplicate by anything other than a record ID or an em...read more
Solved
SGIDP on May 07, 2025
Hi, I have a curious scenario. I have a landing page with rich text modules and a form. Prior to today, updating the text in the rich text module was simple an expected - update in editor, publish, check live page, and all was correct. read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
May 07, 2025 23:59
Hi @SGIDP , This sounds strange and your troubleshooting steps seem correct. Republishing the page and checking in an incognito/private tab sh...read more
Solved
TRichards8 on May 07, 2025
Hello, My form is all built out, but when I go to "Actions -> View" I can only see the email address field. Nothing else. I can preview and place it in a page, but for some reason I cannot View and test what I have built.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 07, 2025 15:58
Hi @TRichards8 , In the top right corner of the form editor, have you made sure to click the orange button to publish your drafted edits? Unti...read more
Solved
DeeCee on May 07, 2025
Hi, I'm having issues figuring out why the utm custom properties I created aren't being populated. They've been added as hidden fields to our form and I see that the original source drill down fields are being populated. I'm wondering if this c read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 07, 2025 09:51
Hi @DeeCee , Correct, if the contacts moves from one page to another, the parameters are lost. If the contact accepted HubSpot cookies, the so...read more
tiffaliprandi on May 01, 2025
Hello, We recently conducted a survey via Momencio and need to pull that information into HubSpot. The survey answers are on the contact records as an activity from momencio - Lead Capture as "Survey Response". I've tried to find the survey as read more
0 upvote
4 Replies
Participant
May 23, 2025 14:46
Hi there! Thanks for your query! If you are ever in doubt, you can always reach out to support@momencio.com or your customer success manager. m...read more
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