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RezoLomidze on Abril 19, 2024
We are a SaaS company using Hubspot as a CRM and customer support tool. We added a HubSpot tracking code to our WordPress website and web app. We use HubSpot chat and non-hubspot forms to capture leads for the website. For the web app, we are using Leia mais
0 avaliações positivas
2 Respostas
Membro
Abril 19, 2024 13:59
Hi, @franksteiner79 . Thanks for the reply, but that won't help because we need to receive submissions from our website. Our website is WordPress, s...Leia mais
NCorliss on Abril 18, 2024
Hi All, Maybe an easy question, but we have a web-app with Google SSO, so a number of our contacts show 'accounts.google.com' as their latest or original source in the CRM. Is there a way to exclude this as a source similar to what you'd do in GA Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Abril 19, 2024 08:11
Hi @NCorliss , Thanks for reaching out to the Community! The best way to avoid this situation is by adjusting how tracking is conducted....Leia mais
Solucionado
SBlocq on Abril 18, 2024
In many instances, you can establish a logic wherein form fields are replaced with progressive fields if they've been submitted previously. However, this doesn't apply to the opt-in consent field. I'm seeking a method to display the newsletter o Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Abril 18, 2024 10:18
Hi @SBlocq , You would have to create a single checkbox property for this - and use a contact-based workflow to maintain this property. (This ...Leia mais
Ishan9 on Abril 18, 2024
On Submitting data from live website I'm not getting data into my HubSpot account as a contact I'm not abel to find a lead . want to know where can i find that missing data
0 avaliações positivas
6 Respostas
Membro
Abril 18, 2024 07:14
@karstenkoehler Thanks
Solucionado
herodotuseduc on Abril 16, 2024
i have an issue with a contact that submitted 3 times the same hubspot form through a CTA popup, in 3 different sites (2 are hosted by hubspot and the other has the hubspot tracking code). all are included in the "Additional site domains" section of Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Colaborador(a)
Abril 16, 2024 08:34
hubspot said that when using the rule 'Visitor is unknown', they are checking if the hubspotutk cookie (set in the visitor's browser) of the cu...Leia mais
LHolmberg7 on Abril 11, 2024
Hi, I need to submit forms on our website pretty often due to testing purposes. But sales will still receive all my submissions as notifications. Is there a way to exclude me from notifications being sent besides using a workflow? Like, can it be d Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Abril 11, 2024 07:51
Hi @LHolmberg7 , Not by email address, no. There aren't any settings to customize form submission notifications directly in the form settings....Leia mais
Solucionado
BPersson on Abril 10, 2024
80% of our webinar registrants are already in our database. I'd like to use a progressive field so we could learn more about these registrants; however, I need new contacts to be added to our list. As I understand it, I must turn off the field "A lw Leia mais
0 avaliações positivas
6 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Abril 12, 2024 08:08
@BPersson happy to help! It looks like you may have accepted the wrong reply as an accepted solution. Could you double check? 🙂
SFishel on Abril 09, 2024
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. Leia mais
0 avaliações positivas
5 Respostas
Membro
Abril 10, 2024 09:29
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...Leia mais
LFerenciak on Abril 08, 2024
We should be able to use custom fonts on the new CTA generator. currently, they only allow for custom fonts in legacy CTAs, but everything is being migrated over to the new one so why not allow us to use custom brand fonts on the new CTAs? htt Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Abril 09, 2024 05:29
Hi @LFerenciak , I hope that you are well! Thank you for your suggestion and feedback! This means a lot to us! I’ve noticed a similar idea alrea...Leia mais
JMcNease on Abril 08, 2024
Hi there! We are trying to capture a few different things with hidden fields - we were able to do this with API, but weren't able to capture source information. So now we're embedding the fields, but losing our hidden field capturing. First Leia mais
0 avaliações positivas
4 Respostas
Conselheiro(a) de destaque | Parceiro
Abril 11, 2024 10:18
Hey @JMcNease there's really only 2 ways to add data to a hidden feild. Query strings or custom JS. If a query string matches a contact prop...Leia mais
JodieFoster on Abril 07, 2024
Hi, I need help with an issue regarding phone numbers not being captured by HubSpot whenever our leads submit a form on our website. All properties are being captured except the phone number. Thank you!
0 avaliações positivas
2 Respostas
Membro
Abril 08, 2024 11:35
@JodieFoster @BérangèreL I would suggest to enable logging in gravity forms to see what data is being sent and rejected. See more details h...Leia mais
slbe on Abril 07, 2024
Hi! I have the meeting scheduler synced to Google Calendar. It works great. The automation of sending and receiving the event scheduled along with the email reminders works perfectly. One small problem--none of the contacts are syncing into my CRM. Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Abril 08, 2024 00:02
Hi @slbe , How are you checking whether the contact is created? Is there a chance that you do not have the permissions to see all contac...Leia mais
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