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LParri on November 12, 2024
Hello, I have problems with the synchronization of leads that come from the Facebook page account, I can't connect them. I've been having this problem from the Facebook page 'Il Dottore del mal di testa', I am the administrator of the page and of read more
0 upvote
0 Reply
Solved
JQuick0 on November 11, 2024
After publishing, I get this message. But I do want to create new contacts for new email addresess. How do I achieve that?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 12, 2024 00:03
Hi @JQuick0 , You can find this setting in the options tab of the legacy form editor: In the new form editor it can be found here:...read more
Solved
JQuick0 on November 11, 2024
Have created a form, but I don't see anywhere to automatically add properties to the contact upon submission. For example, everyone who fills out this form has XYZ property added as ABC. The user does not need to choose this as this is internal/b read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 11, 2024 23:59
Hi @JQuick0 , This would indeed be done with a workflow, specificall the 'Edit record' workflow action. Enroll the contact based on 'When ...read more
Solved
BAdair7 on November 08, 2024
We have alot resources available for people to download from our website. Everyone is gated by a form submission that redirects to thank you landing page where they click to download the resource file which opens in a separate tab. We would lik read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 08, 2024 12:03
Hi @BAdair7 , On the thank you page with the download button, why not display the message directly below that button? Personally, I'd ex...read more
Solved
AMalagarriga on November 08, 2024
Hi, I'm getting this error when my users submit this form. For some wierd reason, emails are not being sent. I assume its a configuration issue on my end, but I have no idea how to fix it. Any advice?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 08, 2024 06:38
Hi @AMalagarriga , It doesn't look like the contact unsubscribed on their own (see "Communication subscriptions" in the left sidebar, this dot...read more
Solved
Max-Wolters on November 08, 2024
Hi folks, My employer wants to move back to HubSpot. Currently we make use of way too many forms. In the legacy hubspot environment there are over 600 of them as well. I am tasked to look for a way to greatly recude the number of forms and then set read more
0 upvote
2 Replies
Accepted solution
Top Contributor
November 08, 2024 06:25
Hey @Max-Wolters , hidden fields could sort that out and give you even new metrics to analyse performance. When I've built this +5 years I had...read more
Solved
mvmike on November 07, 2024
Hi! I have a HTML CTA on a Wordpress site that we're using to track downloads of a PDF. Works great! But I assumed that replacing the PDF in the CTA would replace it when the CTA was clicked on the website. The old PDF appears on click. The embed co read more
1 upvote
2 Replies
Accepted solution
Key Advisor
November 07, 2024 16:57
Hi @mvmike ! You are probably just running into your browser cache. Look up how to do an "empty cache and hard reset" of your browser tap while you...read more
Solved
CSchroeder4 on November 06, 2024
We are in the process of migrating to HubSpot, and we are looking to have HubSpot forms on external site pages. Some of the submissions need to go to Salesforce CRM and some submissions will need to go to a data warehouse (form subs will not go to read more
0 upvote
2 Replies
Accepted solution
Contributor | Platinum Partner
November 06, 2024 17:59
Hi @CSchroeder4 , If you are using HubSpot Forms, data will go into Hubspot CRM. From there you'll be using Salesforce Sync or API to sync wit...read more
Crystal_Hopper on November 06, 2024
I built a new step-by-step form using the new editor. When I call that form into a page, and set the section background color, you realize the form has a transparent background. I cannot find a way to set the background color on the new forms. read more
0 upvote
4 Replies
Key Advisor
November 11, 2024 12:26
@PamCotton do you know who might be able to speak to this? Thank you!
Solved
Melgelc1 on November 06, 2024
Hi there, we've built a multi-step form (with the beta tool) and wanted to add two different data privacy checkboxes since we are working with multiple different subscription types. Checkbox #1: General agreement, that we are processing the da read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 06, 2024 06:48
Hi @Melgelc1 , The dropdown you highlighted is only for subscription types / communication consent. The data processing checkbox shoul...read more
Nadiia_Dibrova on November 05, 2024
This is the first time this is happenning, so not sure what went wrong. After Form submission on HS LP, the Thank You message doesn't show up, instead the page just goes blank, attached screenshot for reference. I checked the form and the page, read more
0 upvote
2 Replies
Top Contributor | Partner
November 05, 2024 23:39
Hi @Nadiia_Dibrova , Could you please share the page URL and a screenshot of your thank you message on the form settings page?
Solved
Martina19 on November 05, 2024
Hi everyone, I hope somebody can help me. I made a Hubspot form for our company page which we embedded on the website. Form has few single checkboxes, one line and message properties. Everything worked well unill I added two more chec read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
November 05, 2024 12:01
Hey @Martina19 as Frank mentioned a link to a page you're seeing this on would be a great help. However, one immediate thing I think of is that ...read more
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