i have an issue with a contact that submitted 3 times the same hubspot form through a CTA popup, in 3 different sites (2 are hosted by hubspot and the other has the hubspot tracking code). all are included in the "Additional site domains" section of Leer más
hubspot said that when using the rule 'Visitor is unknown', they are checking if the hubspotutk cookie (set in the visitor's browser) of the cu...Leer más
Hi, I need to submit forms on our website pretty often due to testing purposes. But sales will still receive all my submissions as notifications. Is there a way to exclude me from notifications being sent besides using a workflow? Like, can it be d Leer más
Hi @LHolmberg7 ,
Not by email address, no. There aren't any settings to customize form submission notifications directly in the form settings....Leer más
80% of our webinar registrants are already in our database. I'd like to use a progressive field so we could learn more about these registrants; however, I need new contacts to be added to our list. As I understand it, I must turn off the field "A lw Leer más
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. Leer más
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...Leer más
We should be able to use custom fonts on the new CTA generator. currently, they only allow for custom fonts in legacy CTAs, but everything is being migrated over to the new one so why not allow us to use custom brand fonts on the new CTAs? htt Leer más
Hi @LFerenciak , I hope that you are well! Thank you for your suggestion and feedback! This means a lot to us! I’ve noticed a similar idea alrea...Leer más
Hi there! We are trying to capture a few different things with hidden fields - we were able to do this with API, but weren't able to capture source information. So now we're embedding the fields, but losing our hidden field capturing. First Leer más
Hey @JMcNease there's really only 2 ways to add data to a hidden feild. Query strings or custom JS.
If a query string matches a contact prop...Leer más
Hi, I need help with an issue regarding phone numbers not being captured by HubSpot whenever our leads submit a form on our website. All properties are being captured except the phone number. Thank you!
Hi! I have the meeting scheduler synced to Google Calendar. It works great. The automation of sending and receiving the event scheduled along with the email reminders works perfectly. One small problem--none of the contacts are syncing into my CRM. Leer más
Problem getting permission to embed contact us form on website. I need to embed a simple hubspot form for a wordpress site – just collecting name, email, phone number. I am super admin with free hubspot account. I created a form, but when I go t Leer más
Hi everyone, We used the "Export Submissions" feature for one of our contact forms today. During this process, we noticed that many of our contacts are classified as "No contact record". When we export the submissions to XLS, we see that each of t Leer más
Hi @TDAdmin ,
According to this thread this seems to be related to permanently deleted contacts: https://community.hubspot.com/t5/APIs-Integr...Leer más
Hello! Say, I sell service X, Y and Z. The potential client completed a form and marked service X in the drop off menu. Could hubspot send an automated email according to the clients answer to said drop off menu? (A different mail for each serv Leer más
Hi @NicoleStankov ,
Yes, this would be done with workflows and automated emails, available in Marketing Hub Professional: https://knowledge.h...Leer más
Hi all - Trying out some different things here and while I am overseeing our HS account and am the default IT support for our small company, there's a lot I don't know how to do 😄 If I have a basic HS form that creates a contact when it's fi Leer más
Thanks! Yes, sorry, I should have added that I recognize this is available at the Enterprise level, while we are on Professional which is why I'm thi...Leer más